Customer Service Medical Assistant

Location:

Posted:

September 09, 2010

Timiesa S. Smith

Email: ********@*****.***

Medical Assistant Phlebotomist Lab Technician EKG Technician MIBC Advanced

CPR Customer Service Representative

MEDICAL SKILLS:

Personal: Outgoing, Charismatic, Team Player, Quick Learner, Hands On Experience

Lab: Urinalysis/Urine Cultures, Microscopes, Throat Cultures, Capillary Puncture,

Hands On: Phlebotomy, Injections, CPR, Equipment Sterilization, Ear Irrigation

Medical Assisting: Tray Set Ups (Pap Smear/Suture), EKG, First Aid, Vital Signs,

Office Administration: Appointment Scheduling, Medical Terminology, Patient Charting,

Microsoft Office (Excel, PowerPoint, Word, Access), PDR, ICD-9, CPT Coding, Lotus Notes

Certifications: HIPPA / OSHA, Advanced CPR Provider

EDUCATION:

University Of Phoenix, Phoenix, AZ

Healthcare Administration Associates Degree 06/2010 - Present

Everest Institute, Norcross, GA

Medical Assistant Diploma 01/2008 - 10/2008

College of Lake County, Waukegan, IL

Microsoft Office Suites Training 01/1996 - 12/1998

WORK EXPERIENCE:

New Hope Medical Center, Duluth, GA 10/08 - 04/10

• Urinalysis/Urine Cultures, Throat Cultures/Strep Test, Tray Set Ups (Pap Smear/Suture),

Injections, Glucose Testing, EKG’s, Assisting Minor Surgery, Ear Irrigation, X Ray’s

• Patient’s charting, first aid, Vital signs, EMR, PDR, ICD-9, CPT coding, microscope slides

Mason Primary Care, Duluth, GA Externship 160hrs 09/08 – 10/08

Medical Assistant / Administrative

• Urinalysis/Urine Cultures, Throat Cultures/Strep Test, Tray Set Ups (Pap Smear/Suture),

Injections, Glucose Testing, EKG’s, Assisting Minor Surgery, Ear Irrigation

• Patient’s charting, first aid, Vital signs, EMR, PDR, ICD-9, CPT coding, microscope slides

Jackson Hewitt Tax Services, Waukegan, IL 01/03 - 04/07

Tax Consultant / Customer Service

• Prepare income tax return, amend tax returns, filing as well as set appointments and receiving

inbound /outbound calls.

• Looked up customers in database, contacted IRS, managed offices in different locations while

setting up AP /AR also processed credit cards and cash payments.