N I C H O L A S M. H A H N
** ********** *****, ******, ** 08009 • P: 856-***-**** • ************@*******.***
Objective: I’m an IT professional with management & consulting experience. I have
impeccable business relationship skills, very proficient and enjoy solving
complex problems. I am looking to obtain a position where I can make an
immediate impact and enhance my professional growth.
Employment Beringer Associates, Inc. July 2007 – Present
History: Director of Support Services
• Manages a staff of 6, which includes scheduling client visits, on call
schedule
• Works closely with the President and VP on business operations
decisions
• Trains staff on new technologies
• Manage relationships with over 100 clients
• Consult with clients to best fit their business technology needs.
• Involved in both a management and technical role in project work. This
includes project planning, implementation, troubleshooting and training
• Implementations & support include, but not limited to: Domain
migrations, new network infrastructure planning and deployment, Exchange
migrations and new deployments, Microsoft SQL Server, Microsoft
Dynamics CRM, Sharepoint, Office Communications Server, WAN
infrastructure planning and deployment, Citrix XenApp & XenServer
deployments, VMWare ESXi deployments, Backup and disaster recovery
planning and deployment.
• Company was awarded Microsoft President’s Club as a top Microsoft
CRM Partner for excellent customer satisfaction
Network Administrator May 2006 Present
• Design, Implement & support Beringer’s internal network
• Decision maker for internal technology needs
• Migrated from 2003 Small Business domain to 2008 Enterprise domain
• Migrated from Exchange 2003 to Exchange 2007
• Implemented current Microsoft CRM System used by our sales,
marketing and services departments
• Aid in the customized development of our Microsoft CRM system
• Cut hardware costs by implementing XenServer and VMWare for server
virtualization
• Implemented Citrix XenApp to streamline remote access capabilities
• Responsible for creating test and development environments for the
development team
• Implemented clustered Barracuda mail filters for spam and virus
scanning
• Implemented Bomgar remote control system for remote access to client
systems
• Responsible for backup and disaster recovery utilizing tape backups and
image level backups
• Maintain and support all internal network devices and requests on a
daily basis
Margaritaville Music, Turnersville, NJ Aug 1998 – Feb 2006
Network Administrator Sept 2001 – Feb 2006
• Designed, Implemented & supported small business networks in four
New Jersey retail locations
• Designed custom point of sales & inventory management program
Education: Certifications
MCP: Managing & Maintaining a Microsoft Windows Server 2003 Environment
MCP: Implementing, Managing & Maintaning a Microsoft Windows Server
2003 Network Infrastructure
MCP: Installing, Configuring & Maintaining Microsoft Windows 2000 Server
MCP: Installing, Configuring & Maintaining Microsoft Windows 2000
Professional
MCPS: Microsoft Certified Product Specialist
MCNPS: OEM Microsoft Certified .NET Product Specialist
CCA: Citrix Certified Administrator – Xenserver Enterprise 5
Camden County Community College, Blackwood, NJ Oct 2005 April 2006
Microsoft Certified Systems Engineer Program
Camden County Community College, Cherry Hill, NJ Sept 2000 Feb 2001
Network Administrator Specialist Program
Camden County Community College, Blackwood, NJ Sept 1999 May 2000
Computer Science Track
Areas of Expertise: Implemented, Supported & Maintained a wide variety of technologies
including: Microsoft Server Technologies 2000/2003/2008; Microsoft Exchange
Server 2003/2007/2010; Microsoft SQL Server 2000/2005/2008; Microsoft
Dynamics CRM 3.0/4.0; Microsoft Office SharePoint Server 2007; Microsoft
Office Communications Server 2007; Microsoft Office Products; VMWare
Server; Citrix Xenserver; Citrix XenApp; Citrix Access Essentials; Altigen
VOIP telephone systems; Blackberry Enterprise Server; Barracuda Spam/Web
filters; Symantec Antivirus Corporate; Symantec Backup Exec; Symantec
Backup Exec System Recovery; Storage Craft ShadowProtect; Quotewerks;
Quickbooks; Extensive experience in LAN & WAN networking
References: Credentials and references available upon request.