Manager Medical
Resume:
Donna Lynn Knock
Charlotte, NC 28270
********@*****.***
Special Skills:
Certified Photographer, Typing 80 wpm, transcription at 75 wpm.
Proficient in the following computer programs: Microsoft Office Suite
including Word, Powerpoint, Excel and Publisher; Corel Office Suite
including Wordperfect and Presentations; Shelby Systems, SSI Church
Management Systems; ACS Church Management Systems; Quicken Deluxe; Quick
Books, New York Life software; Power Church; Print Shop Ensemble; all Web
browsing systems. Proficient on various types of office equipment such as:
Dictaphones, Ricoh, Canon, and IBM Risographs and duplicators, and paper
folders.
Work Experience:
Charlotte Area Manager: Our365 Newborn Hospital Photography. Employment
Dates - presently employed. Duties Include: Coordinator for six Charlotte
area hospitals. Responsible for hiring, training and evaluation of all
area photographers; maintain good relations with hospital staff; exceed
sales goals throughout district.
Portrait Consultant: Nationwide Studios, Teddy Bear Portraits division.
Employment Dates - presently employed. Duties Include: Presentation of
portrait packages at Preschool Centers, closing of sales, preparation of
all accounts receivable documents, cash management.
Office Manager: Kaumana Drive Baptist Church, 388 Kaumana Drive, Hilo, HI
96720. 808-***-****. Employment Dates: April 2007 to August 2009.
Duties include: All administrative duties for the church including but not
limited to: A/P, A/R, payroll, bank reconciliation, purchasing of office
supplies, upkeep of computer and files, weekly publications for ministries
of the church.
Senior Pastor Assistant: Bay Leaf Baptist Church, 12200 Bayleaf Church
Road, Raleigh, NC 27614. 919-***-****). Employment Dates: October
2005 - November 2006. Duties included: All administrative duties for
senior pastor including but not limited to: transcription of sermons,
liaison between pastor and church at large, coordinator of all
administrative details for special events, travel coordinator for pastor
and staff, upkeep of computers and files.
Office Manager & Personal Assistant: Herlong & Associates, Financial
Managers, 424 Calhoun St., Johnston, SC 29832. 803-***-****.
Employment Dates: October 2000 - June 2003. Duties included: Overall
management of office including but not limited to: Hiring, training,
computer hardware & software upkeep and repair, payroll, A/P, A/R, 941
taxes, bank reconciliation, purchasing of office equipment and supplies,
client services, insurance application processing.
Office Manager/Financial Secretary: Trinity Baptist Church, 2001 Charleston
Hwy, Cayce, SC. 803-***-****. Employment Dates: May 1997 - July 1999.
Pastor: Rev. Donald P. Davis. Duties included: Overall management of
front office including but not limited to: Hiring, training and annual
review of secretarial staff, purchasing of office equipment and supplies,
financial duties as needed (contributions, payroll, accounts payable,
accounts receivable, bank reconciliation). Pastor's secretary in all
administrative formats.
Senior Pastor Assistant: Bay Leaf Baptist Church, 12200 Bay Leaf Church
Road, Raleigh, NC 27614, 919-***-****. Employment Dates: June 1992 -
October 1997. Duties included: Pastor's secretary (1995-1997) -
transcription of sermons from worship service audio cassettes, maintaining
filing for Pastor as well as updating Power Church. Secretary to Youth
and Music Ministers (1992-1994) - all publicity, committee relations and
correspondence, minister and member correspondence, special activities
organization, newsletters and special bulletins.
Copy Representative: Smart Corporation, Richland Memorial Hospital and
Lexington Medical Center. Employment Dates: LMC 3/89-4/90, RMH - 4/90-
5/91, (contact: Cindy Threat at RMH at 791-2000). Duties included:
Copying of records for attorneys, insurance companies, medical review
boards, physicians and other medical facilities and preparation of billing
invoices.
Outpatient Record Completion Coordinator: HCA Aiken Regional Medical
Center, University Parkway, Aiken, SC 29801. Employment Dates: May 1987
until February 1989. Duties Included: In charge of completion of all
Outpatient Surgery Records, data entry into an equal access system,
performed first and second analysis on charts and reviewed records for
physician completion, commercial coding and medical transcription upon
request.
Medical Records Completion Coordinator: Mount Vernon Hospital, 2501
Packers Lane, Alexandria VA 22306. Employment Dates: February 1985 -
April 1987. Duties Included: Retrieval of physicians incomplete medical
records on an equal access system. Responsible for second analysis of
charts and for updating computer, commercial coding, and medical
transcription upon request.
Educational Background
Computer Graphic Artist, Desktop Publishing and Design - Thomson Education
Direct, Florence, KY, 41022. Certificate received June 1996.
Medical Office Assistant - The Medix School, 1406 Crane Highway, Glen
Burnie MD 21061. Graduated with Certification February 1984.
Secretarial Sciences & Business Management - Anne Arundel Community
College, Annapolis, MD. Certificate received 1980.
Nursing Program - University of South Carolina, Aiken Campus, University
Parkway, Aiken, SC. Attended 1979-1980.
High School Graduate - St. Angela Academy, Berry Road, Aiken, SC.
Graduation date: 1979.
References
Debbie James
Half Dome Circle
Charlotte, NC 28216
Rev. Donald P. Davis
108 Michelle Drive
West Columbia, SC
Thomas & Jane Herlong
65 Bouknight Road
Johnston, SC 29832
803-***-****, 275-5090, 480-1190, 480-0019
Dr. Ronald W. Rowe
14001 Possum Track Road
Raleigh, NC 27614
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