Manager Sales
Resume:
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p LYLE GRIMES
i Location: AUS
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] Email: ablbtu@r.postjobfree.com
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EMPLOYMENT HISTORY
AMR / American Airlines
Account Sales Manager
Passenger Sales
Austin, TX
Analyzes customer needs through both telephone and in-person
sales calls, and meets those needs with either an existing or
customer specific program. Works with the Agencies of Record to
develop the business and provide a day-to-day resource to
problem solve and maintain AA as primary carrier of choice.
Attends industry functions to establish and maintain industry
contacts. Prepares correspondence, proposals, and presentations
for sales activity. Prepares, plans, and reports pertaining to
assigned geographic regions. Account coverage accounts for $20
million in annual American Airlines sales.
AMR / American Eagle Airlines
11/2003 - 11/2006
General Manager
Field Service
Little Rock, AR
Plans, directs, and coordinates activities for airport
facility to obtain optimum use of equipment, facilities and
personnel. Responsible for $5 million annual budget. Reviews
and analyzes expenditures, financial and operation reports.
Enforces compliance of personnel with administrative policies,
procedures, safety rules and government regulations.
Responsible for hiring and overseeing training of local
employees. Oversees the operations of twenty daily departures
and forty-three direct reports.
AMR / American Eagle Airlines
01/2001 - 10/2003
General Manager
Field Service
Texarkana, TX
Plans, directs, and coordinates activities for airport
facility to obtain optimum use of equipment, facilities and
personnel. Reviews and analyzes expenditures, financial and
operation reports. Enforces compliance of personnel with
administrative policies, procedures, safety rules and
government regulations. Responsible for training local
employees.
AMR / American Eagle Airlines
11/1998 - 01/2001
Ground Operations Manager
Boston, MA
Manager of Operation and Transportation Departments, which
consist of approx. 50 employees. Responsible to ensure that
Boston is in compliance with all FAA and AA/AE regulations.
Review the operation on a daily, weekly, and monthly in order
to ensure the best possible operation. Plan manning and
staffing for both departments, which includes the daily shifts
worked by each employee. Handle multiple tasks as they pertain
to all aspects of the daily operation.
AMR / American Eagle Airlines
01/1998 - 11/1998
Tower Transportation Coordinator
Field Service
Dallas, TX
Responsible for the daily operation of 31 agents and vehicles
including driver's reviews, archiving daily reports,
researching any and all flight delays incurred due to the
transportation operation. I was also responsible for
communication between the gates, the operations department and
all drivers.
AMR / American Eagle Airlines
01/1996 - 01/1998
Dallas, TX
Passenger Service Lead
Responsible for all activities for a particular boarding
gate(s), including the supervision of 3 to 6 agents daily,
investigation and report of any and all flight delays incurred
during my shift. I was responsible for filing ATAC on a daily
basis, approving shift trade request, and see that all gates
remained stocked.
AMR / American Eagle Airlines
05/1995 - 01/1996
Dallas, TX
Passenger Service Agent
Field Service
Responsible for working, boarding, and transporting, passengers
to their respective flights, and on designated days, for
directing the transportation as Bus Director.
L.B.J. School of Public Affairs- Computer Communication Center
01/1993 - 05/1995
Austin, Texas
Program Installer
University of Texas at Austin - Responsible for installation of
computer programs, computer maintenance and minor repair,
supplies and inventory maintenance and control.
ADDITIONAL SKILLS
1999 Airport Management Development Program Training in Peak
Performance through Commitment, Hazmat, VCR tkt, and ATAC.
Certified as a LCRO, Environmental Coordinator, and as a Ground
Security Coordinator.
Contact this candidate