Sales Manager

Phone 770-***-**** . *** Stephenson Ridge, Stone Mountain, GA 30087

. E-mail *******@*******.*** Janis E. Yates

Objective

To further enhance my experience and exposure in

Education with new opportunity for growth and challenge.

Summary of qualifications

Detail oriented, people-focused leader with solid

qualifications in sales recruitment, as well as, a

provider of class-leading customer service.

Self-assured with a commitment to ethics, I possess

expertise in developing interpersonal relations and

serving as a liaison across all business

hierarchies. A keen listener and persuasive

negotiator, I am naturally gifted at providing

counsel and advising. I am a dedicated with

excellent communication, analytical and problem

resolution and negotiation skills.

Professional experience

2006 to Present Corinthian Colleges

Atlanta, GA/ Decatur, GA

Campus Admissions Representative/ Senior Admissions

Representative

Responsible for recruitment, interview, touring,

follow up and enrollment of college students.

Networked and personally developed leads in the

community. Through relationship building, listening

skills and providing counsel in career direction, I

was recognized as Representative of the Week,

Admissions Representative of the Quarter, and have

received commendations honoring "Outstanding

Performance" for being the top enrolling rep for

nine months. I have also been recognized as one of

the Top Division Performers, and was asked to give

a presentation on "The Secret to My Success" by two

separate Directors. Participated in Career Day at a

local high school; thereby building rapport with

the president and instructors. Served as

coordinator for catering and decoration for the

Decatur campus grand opening. Procured new vendor

relationships to secure a successful event, as well

as, future business. Served as Mistress of

Ceremonies for the 2009 First Decatur Campus

Graduation.

2003-2005 Life Center Ministries, Inc.

Atlanta, GA

Store Manager

Managed the church bookstore and gift shop.

Interviewed and selected the volunteer team.

Beginning as sales volunteer, dedicated and loyal

service led to promotion to full-time manager. By

establishing relationships with the church leaders

and membership, I was able to identify the needs of

the store, and establish vendor partnership to

stock the appropriate resources. Strengthened

existing and established new member,

inter-departmental and vendor relationships, while

instituting new sales, marketing programs, and

leading my volunteer team.

1993 - 2003 Artistic Impressions Inc.

Atlanta, GA

Consultant/Regional Manager

Led an organization of 26 sales consultants in

recruitment and sales due to a focus on identifying

prospective talent and establishing relationships.

Achieved the accomplishment of top company

recruiter. Perfected group and company

presentations. Delivered weekly presentations at

company meetings, businesses, and customer homes.

Secured sales by providing outstanding customer

service which led to repeat business due to

follow-up and maintenance of the relationship.

Recognized and developed leadership ability in core

members, to become sales managers of their own

teams. Ultimately, the combination of these efforts

led to my sales organization being the recipient of

the Artistic Impressions Performance Award for four

consecutive years

1986-2001 State Farm Insurance

Atlanta, GA

Claim Specialist

Excelled as an auto claims adjuster in reviewing,

analyzing and negotiating all policy matters. Made

contact personally and by phone with customers,

attorneys, medical professionals, and related

business professionals to secure an expeditious

resolution to all claims. Provided tailored

recommendations to policyholders and guided them

through the claims process. Counseled Insurance

agency staff and served as company liaison.

Generated necessary reports to management, legal

team and policyholders to update, evaluate, and

communicate all activity and further action plans.

Met with customers in-house or off-site in order to

accommodate and serve. These efforts improved

customer loyalty and helped increase my business

unit's profitability. Achievements led to service

as Executive Trainer and Mentor for new hires.

Education

Florida State University

Tallahassee, FL

B.A. Psychology

Office Skills

Microsoft Office Suite

QuickBooks POS

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