Quality Assurance Manager
Resume:
Michael L. Mason
Waldorf, MD 20603
Cell: 240-***-****
Home: 301-***-****
************@*******.***
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OBJECTIVE
To obtain an IT position that utilizes my overall industry experience in
one or all of the following areas: Quality Assurance, and or Software
Testing.
PROFESSIONAL SUMMARY
IT Professional with 10 plus years of software testing experience.
Proficient in functional, unit, regression, system interface, system
integration (SIT), acceptance (UAT), compatibility, and performance
testing.
Excellent knowledge and working experience in the following areas: test
planning, test execution, defect reporting, test results analysis,
metrics reporting, pre and post production support.
Solid data verifications/validation skills and business to system
rule(requirements)
Strong background in various Software Development Life Cycle (SDLC)
process methodologies such as; Waterfall and Iterative.
Effective communication and presentation skills, self starter, quick
learner, and team player,
Organized, effective time management skills, effective problem solving
skills, leadership experience and punctual.
Technical Skills
Operating systems: Windows 95/98/NT/2000/XP and UNIX and LINUX.
Programming Languages: PL/SQL, SQL, DOS, Korn Shell (UNIX Script), Java,
HTML, Perl, SmallTalk, c++, Java and Visual Basic, Xcelsius 2008(Metrics
Reporting).
RDBMS/TOOLS: Oracle 9i/10g My SQL, SQL Worksheet, SQL Plus 8.0, Schema
Manager, Sybase, DBVisualizer and TOAD
Technologies and Application Software/Tool-Sets: Mercury TestDirector,
Mercury Quality Center, PVCS Tracker, Product Manager, MS Office
Professional 97/2000/XP, IP VPN, and Word/Visio Flow/Chart, Small-Talk.
Hardware: Desktops -Compaq, Gateway and Dell. Servers- IBM, HP
RELEVANT PROFESSIONAL EXPERIENCE
Nov 2006- Present Fannie Mae- Washington,
D.C.
Sr. Quality Assurance Tester
Responsibilities includes: Testing of the Securities Trades and Mortgage
Portfolio System applications. The following responsible task(s) include;
Development of Test Plans, Test Case/ Scripts, Requirements Traceability
Matrix, System Test Execution, Interface/Integration Test Execution, Daily
and Weekly Statuses, defect logging/tracking, Test Strategy walk-through(s)
with the over-all project team. The application(s) assigned uses several
technologies and platforms ranging from UNIX shell scripting, c++, Ab-
Initio, Java, SQL, Oracle and Sybase just to name a few. My given task(s)
requires constant interaction with the Business Users, Developers and
Project Coordinators (PMO's) in order to fulfill and understand given life-
cycle objectives. In addition to the above described responsibilities
task(s) also called upon to mentor junior testers.
Aug 2000- Nov 2006 Verizon/MCI -
Ashburn, VA
Sr. Quality Assurance Specialist (Team Lead)
Systems Responsible For: Product Manager - A 3 tier Repository used to
store and disseminate product and pricing reference data to various
interfacing systems for use in daily, weekly and monthly business systems
processing. Local Reference Data System (LRDS) - A 3 tier Centralized
Repository used to store and disseminate Service Availability reference
data to various interfacing systems for use in daily, weekly and monthly
business systems processing.
Responsibilities include developing and implementing overall testing
approach for given business system requirements. This all in support of
the following full lifecycle phases: business to system requirements
assessments, system test, interface test, user acceptance test, integration
test and pre and post implementation support. I am also proficient in the
following areas; conducting and scheduling testing activities, test
planning to include test documentation i.e. Test Plans, Test Cases system
defect tracking/reporting stats, data flow charts, progress and status
reports. Also involved in production support and pre-production shake-
outs.
Responsibilities also include setting up test environment, preparing and
providing defined data after verification and validation to various
interfacing systems during interface and integration test phases. Perform
walkthroughs of assessed testing objectives and receives sign offs of
prepared test planned approach documents. I am also proficient in
recording and working all open issues/defects until resolved and closed.
Interface with user groups to work through requirements during the
approach/assessment phases. Conduct weekly team meetings to discuss testing
timelines, assignments and other related activities for present and
upcoming projects. Through data queries and manipulations provides users
of the Product Manager system with requested audit reports for audit
purposes.
Apr 2000 - Aug 2000 COMSYS IT Contract Agency MCI -
Fairfax, VA
Sr. Quality Assurance Tester (MCI/ Verizon Contractor)
Responsible for creating and implementing an effective testing strategy
that satisfies the given business and system requirements. This all in
support of the following full lifecycle phases: system test, interface
test, integration test and implementation support. Duties related to the
above responsibilities includes, but not limited to; developing and
presenting test plans and test case matrix, testing system, status reports
of daily testing activities, supporting integration test teams during
integration testing, providing reference data to interface systems during
testing phases, and system defect tracking/reporting.
Jan 2000 - Apr 2000 GALAXY SCIENTIFIC CORP. Contract Agency -
Arlington, VA
Software Tester (Contractor for United States Patent and Trademark Office)
A contractor responsible for creating and implementing an effective testing
strategy that satisfies the given business and system requirements for the
United States Patent and Trademark Office (USPTO). This all in support of
the following full lifecycle phases: system test, interface test,
integration test and implementation support. Duties related to the above
responsibilities includes, but not limited to; developing and presenting
test plans and test case matrix, testing system, status reports of daily
testing activities and system defect tracking/reporting.
Jan 1999 - Sep 1999 KEANE INC. Contract Agency -
Rockville, MD
Y2K Software Tester (Contractor for Federal Deposit Insurance Corporation)
A contractor responsible for Y2K readiness testing for all business systems
of the Federal Deposits Insurance Corporation (FDIC). This all in support
of the following full lifecycle phases: system test, interface test,
integration test and implementation support. Duties related to the above
responsibilities includes, but not limited to; developing and presenting
test plans and test case matrix, testing system(s) end to end, status
reports of daily testing activities and system defect tracking/reporting.
Oct 1997 - Dec 1998 Information Analysis Inc. -
Chantilly, VA
Y2K System Analyst (Date Coding & Testing)
Responsibilities included the remediation of clients date code and testing
results for Y2K readiness based on business and system requirements. This
all in support of the following test phases: code remediation, system test
integration test and certification process. Duties related to the above
responsibilities includes, but not limited to; developing and presenting
Y2K remediation specifications, test plans and test case matrix, testing
system(s) end to end, status reports of daily testing activities and system
defect tracking/reporting.
EDUCATION
2003. Quality Assurance Best Practices - MCI Ashburn, VA
2002. Introduction to Waterfall SDLC Process - MCI Ashburn, VA
1997. Certificates - Y2K Training: Analysis, Remediation and Testing
Courses: Information Analysis Incorporated Chantilly, VA
1997 Diploma - Computer Programming: Computer Learning Center
Alexandria, VA.
1986. Certificates- Personnel Administration Course: United States Army
1985. Certificates - Data Entry/Clerical Course: United States Army.
1984. High School Diploma - McDonough High School Pomfret, MD.
CAREER HIGHLIGHTS
While employed at MCI I received the following performance awards: Star
Performer, 2 time Ovation Leader Awards and the highest award offered at
any level the Circle of Excellence Award. These achievements mean so much
because of the countless hours, support and dedication that was widely
recognized by my direct and in-direct management team.
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