Customer Service Office
Resume:
Ryan R. McCullough
**** ******** ***** ● Raleigh, NC 27610 ● 434-***-**** ● **********.**@*****.***
I am a recent college graduate that’s in quest of a challenging position which will allow me to further utilize my existing
skills and enable me to acquire new abilities.
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Professional Skills
MS Office 2007 (Word, Excel, PowerPoint), office etiquette, typing 50 wpm, customer service
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skills, experience in handling confidential paperwork, excellent customer-relations
background, strong interpersonal, organizational and communication skills
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Education
Piedmont Community College Roxboro, NC
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Associate in Applied Science, Office Administration May 2010
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Certified Office Specialist April 2009
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North Carolina State University/UTS Aug 2010/ Present
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Employment History
Customer Service/BuyBack Refund Associate As
a customer service associate I meet and greet students. I utilize a computer to refund students
their funds. I research textbooks locations and I print off book lists for students when they
request them.
Piedmont Community College/HRD Aug 2009/ Dec 2009
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Office Assistant/Cooperative Education Assignment
I answered the phone and met with customers to answer their questions. I assisted customers
with utilizing computers, making copies of documents, and faxing vital information. I created
documents for customers using Word 2007. I assisted instructors with preparing for their
training classes. Using Excel, I entered data into the computer database to update customer’s
information, and I prepared registration forms for new trainees.
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Johnny’s Heroes Youth and Family Services July 2007/July 2009
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Compliance Coordinator
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I ensured all records and files of employees and residents were always in compliance
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with the rules and regulations of the company and state. I kept up with imperative expiration
dates for trainings for staff and doctor’s appointments for the resident’s. I created memos to
submit to staff monthly. I made sure all resident’s and staff files were always organized and
tidy.
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Etoys Direct Sept 2006/ Jun 2007
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Active Consolidator
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I used a scanner to keep an accurate count on all inventory in the department in which I
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was working. I utilized a computer database to check the inventory to see how much inventory
was going and coming into the department.
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New Refuge Christian Bookstore Sept 2003/ Sept 2006
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Bookstore Associate
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I assisted customers with their purchases; I opened/closed the bookstore on daily basis; I
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worked well with little supervision; I updated new inventory into the pc; I also assisted with
creating newsletters for customers, and I stocked shelves with new inventory.
Ryan R. McCullough Resume
Ryan R. McCullough Resume
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