Lacresha G. Sylvestal
Chicago, Illinois 60653
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Professional Summary
Experienced self-motivated warehouse supervisor with 10 years experience in the
shipping and transportation industry. Knowledgeable in all types of management
responsibilities such as interviewing; training; holding employees accountable for
specified safety and service standards; operation of facility package movement systems;
and proper haz-mat and trailer documentation. Works well in a fast paced work
environment and is able to adapt to numerous department moves as well as team
environments and independently.
Technical Skills
Software:
Microsoft Word for Windows, Windows XP, Excel, Outlook
Experience
United Parcel Service - Hodgkins, Illinois 2000-2009
Part-Time Supervisor
Oversaw operation of inbound and outbound packages at a rate of 300,000 a sort/ 90,000
per hour. Effectively manage time and coordination with multiple union and non-union
employees. Worked on various shifts and in different emergency situations. Extensive
training in safety and met OSHA standards consistently.
Inbound/Outbound Area – Five years
• Consistently achieved 104% to plan on performance matrix
• During peak holiday season reached totals of 2,000,000 packages a day
• Belts and rollers and trailer yard movement.
• 800 bays total, 640 outbound and 160 inbound.
• Responsible for operation of facility sortation and production
• Oversaw employee time cards and accountability for job performance and
attendance
• Filled out and filed trailer trip tickets and haz-mat shipping papers
• Responsible for proper loading of trailers using specified loading techniques to
ensure maximum density in trailer space
Training Department – Interview and evaluating new hires - Three years
• Oversaw the training of an average of 20 employees hired every week
• Responsible for follow up of new hires 40 day seniority period
• Reduced turnover rate for new hires from 50% to 20%.
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Lacresha G. Sylvestal
709 E. 43 st.
Chicago, Illinois 60653
*****************@*******.***
CHSP Safety Department – Safety team for facility – Two years
• Audited facility and employees daily to ensure OSHA standards were met
• Held training classes for hourly and management employees for certification and
training purposes
Education
Dunbar Vocational Academy, Chicago, Illinois 1993-1997
Graduated, High School Diploma
AIU Online 2008-2010
Currently working on obtaining Masters in Business Management
References available upon request
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