Project Manager Management
Resume:
Rajalakshmi Ramachandran (Raji)
Santa Clara, CA ~ ********@*****.***
Linked In: http://www.linkedin.com/in/rajirr80
Summary:
Experienced Project Manager with more than six years of experience working
with global corporations and cross-functional teams. Strong Expertise in
software project management wherein managed teams to create different
development and test environments, to manage huge datasets, data storages,
ETL and data ware housing projects. Comprehensive understanding in managing
huge data conversion projects involving upgrading from as-is to resultant
system
Work Experience:
. Project Manager, MobiTV, Emeryville, CA, USA
Employer: Wireless Mobi Solution, Dec 2009 - April 2010
. Team Lead [Project Manager and Business Analyst], GE-Melbourne, GE
Money-Portugal, ANZ IT-Bangalore
Employer: Attra InfoTech - Bangalore, India, March 2006 - Feb 2008
. Senior Software Consultant, IBM and its client DBS Bank
Employer: Emerio Globesoft, Singapore, December 2003 - October 2004
. Associate Consultant [Associate PM, QA Analyst], Household
International
Employer: Kanbay Software, Pune, India, September 2000 - December 2003
. Volunteer, Project Management Institute (PMI), July 2009 - Till Date
Virtual Item Writing Project - October 2009 - March 2010
. Volunteer, Operations Team, PMI Silicon Valley Chapter, July 2009 -
Till Date
Professional Skills:
Project Management:
. Worked as a Business Analyst and Project lead for a Integration
Project for GE Money, Portugal.
. Managed data conversion project for upgrading GE Money Legacy systems
to Vision PLUS system
. Coordinating release of alpha, beta and final versions of software
builds to client
. Conduct schedule, project status and follow-up meetings / conference
calls with clients
. Communicating and working with cross functional teams (finance,
operations, engineering, QA)
. Task assignment, tracking deliverables
. Report Team Activities to upper management
. Managed teams to create different development and test environments,
to manage huge datasets, data storages, ETL and data ware housing
projects
. 6 years experience working and handling projects in mainframe
environment which involved data structures like Virtual Storage Access
Methods (VSAM) and Indexed Sequential Access Methods (ISAM)
. Competent verbal skills in stakeholder engagement, conducting
requirements and design sessions and workshops to understand client
requirements and help design solutions
. Excellent understanding of business processes and process mapping
tools
. Conduct document walk-thru (Technical & Functional specifications) and
obtain sign-off from client
. Obtain the final sign-off from client team
. Conducted both telephonic and personal interviews and helped recruit
25 new employees at Attra Infotech.
Other Roles [Business Analyst, QA management, Testing, Recruitment and
Training]:
. Experience in functional, system, integration and end-to-end testing.
. Involved in the complete test planning and execution process which
includes creating test cases, scenarios, plans, scheduling batches,
creating inputs, batch run, capturing results, verifying the result
for the functioning of the system.
. Coordinated with external teams for inputs and details as part of
integration and end-to-end testing.
. Involved in implementing the quality management processes for CMM
Level 5 at Kanbay Software, which included time and work allocation,
document version control.
. Responsibilities involved preparation of functional & business
specification documents, conducting workshops to understand client
requirements and help design solutions.
. Worked as a Functional and Technical Analyst as part of Attra's GE
Testing Center of Excellence Team
. Responsibilities included creating knowledge base course materials,
preparing scope definition template, providing functional and
technical solutions.
. Lead the training team at Attra Infotech and created course materials,
evaluation process and training schedule for new employees.
. Conducted functional training for experienced employees on some of the
core parts of the Vision PLUS system at Kanbay Software.
Projects:
MobiTV, Emeryville, CA, USA: Dec 2009 - Apr 2010
Domain: Mobile Technology
Role: Project Manager
Carriers: AT&T, Sprint
OEM: Samsung, Sony Ericsson, HTC
Platform: Java, Brew, Android
Responsibilities:
. Successful release of alpha, beta and final versions of software
builds to client
. Conducting schedule, project status and follow-up meetings /
conference calls with clients
. Communicating and working with cross functional teams (finance,
operations, engineering, QA)
. Coordinating with clients, vendors and stakeholders
. Prioritizing tasks, Task assignment, tracking deliverables
. Reporting Team Activities
Attra Infotech, Bangalore: Dec 2007 - Feb 2008
Role: Project Lead
Client: Global GE
Domain: Credit Card Processing
Environment: Mainframes-Vision Plus, MS Office Tools.
Responsibilities:
. Plan scope of the use cases and prepare project scope document
. Preparation of scope definition template
. Identifying and prioritizing scope, test scenarios,
. Identifying number of test runs needed for executing the enhancement
. Review and analyze business requirement document
. Coordinating with external teams and vendors
. Mentoring team in functional and technical aspects
. Handling large ETL projects and data structures
. Mentoring team in efficient management of data bases, data structures
and data storage
. Preparation of course materials for all subsystems of Vision PLUS.
. Setting up process and standards for all testing projects
. Identifying complexity of testing and test runs.
. Analysis on data input and source of data
GE Money, Portugal: Aug 2007 - Nov 2007
Role: Project Lead and Business Analyst
Domain: Credit Card Processing
Environment: Mainframes-Vision Plus, MS Office Tools.
Responsibilities:
. Analyzing business requirements
. Conducting workshops to understand business needs and to explain
Vision PLUS base system functionality
. Preparation of Business Requirement Documents
. Preparation of Functional Specifications document
. Identifying (Vision PLUS) training needs for client team
. Preparation of training sessions and curriculum for client team
. Identifying available options in Base Vision PLUS functionality and
liaising it with business requirement
. Handling projects in mainframe environment which involved data
structures like Virtual Storage Access Methods (VSAM) and Indexed
Sequential Access Methods (ISAM)
ANZ IT, Bangalore, India: Sep 2006 - July 2007
Role: QA Management
Domain: Credit Card Processing
Environment: Mainframes-Vision PLUS, Quality Center, VSAM, MVS, and JCL
Vision PLUS Subsystems: CMS (Credit Management Subsystem), ITS (Interchange
Tracking), CDM (Credit Decision Management), CTA (Collections Tracking and
Analysis), MBS (Merchant Banking System), ASM (Accounts Service
Management), LTS (Letter System)
Responsibilities:
. Reviewed Functional Specifications.
. Involved in writing Test Scenarios, Conditions and Plan for the
specific Vision PLUS Subsystem
. Authoring Test cases and their execution.
. Conducted Black box testing, Progression and Regression Testing,
System Integration testing,
. End-To-End Testing
. Understanding end-to-end functionality of the project.
. Performed test execution and planning using quality center.
. Involved in documenting test plan, test cases, test scripts and test
data.
. Analyzed Test Summary Reports, Bug Charts using Quality Center.
. Identified and reported defects / bugs and reported bugs through
Quality Center.
. Re-tested defects and updated Quality Center
. Documented and communicated test results with management team.
. Involved in interacting with external team for data input, and end-to-
end testing.
. Handled testing of few sub-systems of Vision PLUS individually.
. Handled large Databases, structures, and data for testing purpose.
. Experience in handling VSAM storage files and efficient data
management
Attra Infotech PVT Ltd, Bangalore, India: Jun 2006 - Sep 2006
Role: Team Lead and mentor for Vision PLUS training of New Trainee batch
Domain: Credit Card Processing
Environment: Mainframes-Vision PLUS, MS Office Tools
Responsibilities:
. Conducted both telephonic and personal interviews and helped recruit
25 new employees at Attra Infotech.
. Conducting training sessions on all sub-systems (main focus on CMS) of
Vision PLUS.
. To train new hires on V+ overview, functional overview of all
subsystems and detailed knowledge transfer on CMS subsystem.
. Evaluating the new trainee batch.
. Conducting orientation sessions like communication, writing mails,
interpersonal skills development, software testing.
Attra Infotech PVT Ltd, Bangalore, India: Jun 2006 - Sep 2006
Role: Team Lead and Reviewer
Domain: Credit Card Processing
Project: Budapest Bank Change Request
Client: Budapest Bank - Associate of GE
Environment: Mainframes-Vision PLUS, OS 390, COBOL, JCL, VSAM, B92,
Vision PLUS Subsystems: CMS, TRAMS (Transaction Management), ITS
Responsibilities:
. Involved in analysis of the requirement and review of the code
changes.
. Co-ordination of the tasks with onsite.
Attra PTY Ltd, Melbourne, Australia: Mar 2006 - Jun 2006
Client: GE Australia
Role: QA Management and Analyst
Domain: Credit Card Processing
Environment: Mainframes-Vision PLUS, Quality Center, VSAM, MVS, JCL, COBOL
and Batch Runs.
Responsibilities:
. Reviewed Business Requirement and Functional Specifications document
. Enhanced existing code as per new business requirement. Involved in
Unit testing the code.
. Authoring Test cases and their execution.
. Conducted Black box testing, Progression and Regression Testing,
System Integration testing,
. End-To-End Testing
. Understanding end-to-end functionality of the project.
. Performed test execution and planning using quality center..
. Analyzed Test Summary Reports, Bug Charts using Quality Center.
. Identified and reported defects / bugs and reported bugs through
Quality Center.
. Re-tested defects and updated Quality Center
. Documented and communicated test results with management team.
Emerio Globesoft PTE Ltd: Dec 2003 - Oct 2004
Client: IBM whose clients were Development Bank of Singapore (DBS)
Role: Senior Software Consultant
Domain: Credit Card Processing
Environment: Mainframes - Vision PLUS, VSAM, MVS, JCL, COBOL, Easytrieve,
Batch Runs.
Responsibilities:
. Involved in Adhoc tasks, like creation of monetary, non-monetary
inputs for batch runs, creating files and data.
. Converting mainframes files to windows format.
. Involved in batch runs which enabled in error free testing of client
programs and which enabled in production testing.
. Performed Vision PLUS expertise support for production issues and
abends.
. Expertise in handling data storage and data bases in mainframe
environment which involved data structures like Virtual Storage Access
Methods (VSAM) and Indexed Sequential Access Methods (ISAM)
. Involved in compatibility/cross-browser testing with all the supported
web browsers.
. Performed the back-end testing of the application.
. Investigated software bugs and categorized based on severity
. Reported software defects and interacted with developers to resolve
technical issues.
Kanbay Software Pvt Ltd: Sep 2000 - Dec 2003
Role: Consultant and team lead
Domain: Credit Card Processing
Client: Household International
Household international are credit issuer and processor. The project was
involving development, enhancements and
production support.
Environment: Vision PLUS, VSAM, JCL, COBOL, Change man, File aid
Responsibilities:
. Lead a team of 40 which involved task allocations, monitoring,
reviewing, co-ordination with onsite and handling project deliverables
. Involved in Batch Runs and region refreshes to enable error free
testing of production and client test cases
. Involved in development and maintenance project as developer and
tester
. Investigated and analyzed production issues, and modifying code and
testing it.
. Strong experience in handling large datas, databases using VSAM and
ISAM data storage methods.
. Experience in Quality related activities like involved in task
allocations, requirement capture, scheduling, tracking efforts and
maintenance of documents.
. Comfortable & Knowledge in various phases of CMM.
. Conducted functional training for experienced employees on some of the
core parts of the Vision PLUS system at Kanbay Software.
Volunteering:
. Responsible for various parts of operations manual for PMI Silicon
Valley Chapter.
. Operations manual involves documentation for Ethics and code of
conduct, Conflict of Interest, Organization chart and Confidentiality
and privacy statement.
. Prepared PMP and CAPM certification questions as part of Virtual Item
writing project for PMI
. Volunteered with Friends of San Francisco and Santa Clara Library.
Assisted in books sorting and packaging.
Tools:
. Jira
. Mercury Quality Center (Test Director)
. CA-7 Workload Automation
. Job Control Language (JCL) for IBM Mainframes
. SQL
. EZTrieve
. SRMS (Service Request Maintenance System): proprietary tool used at
Kanbay Software for Schedule and Time Management
. PWR (Project Work Room): proprietary tool used at Kanbay Software for
Document Management
. Microsoft Office: Word, Excel, Access and PowerPoint
. Xmind
Strengths:
. Excellent analytical ability and communication skills
. Energetic and enthusiastic team player to work in a dynamic
environment
. Strong liaising ability with cross-functional teams
. Adaptable and assertive
Education:
Certified Associate in Project Management (CAPM) July
2009
Project Management Institute, USA
Master of Science (Information Technology) June
2005
Karnataka State Open University, INDIA
Bachelor of Science (Computer Science, Mathematics, Statistics)
June 2000
Bangalore University, INDIA
Diploma in Network Centered Computing June
2000
National Institute of Information Technology, INDIA
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