Customer Service Sales

JASON DutsoN

Education

****-**** *** ***** ***** UNIVERSITY SAN DIEGO, CA

Bachelors of Arts in Economics

****-**** ******* *******/**** College San Diego, CA

Transfer Studies

Work Experience

2005-PRESENT BANK OF AMERICA CO. SAN DIEGO, CA

Cash Services Representative/Change Order Filler

Receive deposits from customers and verify the accuracy of the

information.

Verify cash/checks within the deposit to ensure the amount listed is

correct.

Handle up to $11,000,000 dollars per day.

Prepare and verify cash/coin that is sent out to customers as change

orders.

Review customers' deposits for fraudulent transactions.

Process deposits in the new Cash Work Cell that is being tested by Bank

of America Cash Vaults.

Ensure regulatory requirements, such as Anti-Money Laundering and Bank

Secrecy Act are adhered to.

Handle technical problems that associates encounter with computers and

equipment.

Assist with technical support on computers, printers, jetscans and other

machinery/equipment.

2004-2006 Brookstone Company, Inc. San Diego, CA

Sales Associate/Stocker/Cashier

Made sure all customers that enter the store are greeted appropriately.

Handled basic customer service issues on an "as needed" basis.

Placed and shipped orders and received shipment via UPS.

Solely organized and maintained the stock room during our peak season.

Assisted customers with purchasing items at the cash register.

Kept the store organized and presentable.

Assisted customers with purchasing items and ensured all their needs

were met.

Skills/TRAITS

Organized, detail oriented, troubleshooter, proficient 10-key, typing

skills (60 wpm), enjoy challenges, excel quickly in any situation and

enjoy solving problems.

Reference

Reference available upon request.

7987 Westmore Road, san diego, Ca 92126

Phone 858-***-**** or 858-***-**** . emaiL ********@*****.***

Contact this candidate