Customer Service Manager
Resume:
Kristyn A. Robledo
Hesperia, CA. 92345
****************@*****.***
Objective
To obtain a challenging position in a fast paced work environment which
allows me to use my talents for personal growth and career advancement as
well as to benefit my employers.
Summary of Qualifications
My experience working in previous positions has given me a positive
attitude and consideration for co-workers, customers, as well as the
community. I am successful at completing tasks properly and on time. As
well as being punctual I have acquired exceptional customer service skills
as well as excellent communicational skills with people of diverse
backgrounds and ages. I have knowledge of MS Word, Excel, and Powerpoint. I
have my food handlers' card as well as a CPR card with an Associates Degree
in criminal justice. I am able to work well with others especially in
stressful situations. I am eager to learn and I am able to promote
professionalism, integrity, honesty, quality and teamwork.
Experience
03/2010-Present Victorville Mitsubishi 760-***-****
Victorville, Ca
Head Counter Person/ Parts Dept. Supervisor; Manage parts department
in detail, ordering to customer service, shipping, office work,
sanitation, cashier, filing, stock, inventory, obsolescence, parts
sales, online sales, whole sale parts, warranty return, dealer systems
knowledge, Reynolds and Reynolds systems knowledge
04/2010- Present Skidmarks Roadside Grill 760-***-****
Apple Valley, CA
Cook; weekend work, short order cook, customer service, takes orders,
cashier, waitress, sanitation, Stand in manager
02/2010-03/2010 Merrill Gardens 760-***-****
Apple Valley, Ca
Server/Wait Staff; Serving assistance for elderly, sanitation, food
handling
09/2008-01/2010 Hi Desert Kia 760-***-****
Victorville, Ca (Went out of Business)
Parts Dept. Asst. Manager/ Parts Specialist; Supervisor parts
department in detail, ordering to customer service, stock and
inventory, parts ordering, shipping, employee supervisor, delivery
driver, whole sale, retail, Reynolds and Reynolds systems knowledge
04/2009- 09/2009 Mavericks Baseball Stadium 760-***-****
04/2008- 09/2008 (seasonal position)
Adelanto, CA
Cook/Food Prep/Asst Stand Supervisor; fast paced cooking, customer
service, sanitation, cashier, assisted stand manager in supervision of
employees, inventory, cooking
11/2008- 01/2009 Circuit City 760-***-****
Victorville, Ca (seasonal position)
Sales Associate; Customer service, cashier, car audio knowledge,
electronics knowledge, seasonal position
10/2007- 01/2008 Mervyn's Department Store 760-***-****
Victorville, CA (seasonal position)
Cashier/Customer Service; customer service, recovery and detailing,
cashier, inventory, seasonal position
06/2007- 10/2007 Blimpie Subs and Salads 760-***-****
Victorville, CA (under new management)
Food Prep/ Shift Leader; customer service, sanitation and cleaning,
machine operative (slicer), food service
Education
2003-2006 Cross Walk Charter School, Hesperia, CA
2006-2007 Sultana High School, Hesperia, CA High School Diploma
2007-2009 University of Phoenix
Completed Associates Degree in Criminal Justice (AACJ)
-Writing Course
-Criminal Justice Courses
-Science Courses
Other Experience
2006-2007 Victor Valley Parks and Recreational Center
Youth Basketball Coach; managed practices and trained children, strategize,
coach a team of ten children starting from the age of nine and up as well
as coach games
2004- Current Jus*Da*Zerts
(On-Call) Victorville, CA
Food Prep and Sanitation; promptly prepares the food for the chef to cook,
cleans and manages utensil activity, completes last minute tasks
References
Dane Miller 760-***-**** (Cell)
Robin Buckles 760-***-**** (Work)
Sherri Burke 760-***-**** (Work)
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