Customer Service Supply Chain

Alan J. Green

***** ******* ****** ***** *****: 210 491-

5960

San Antonio TX 78259

E-MAIL:

*********@***.***

EXECUTIVE PROFILE

Supply chain executive with extensive experience in the Retail,

Pharmaceutical, Manufacturing and Third Party Logistics Industries.

Strong leadership, project management, and communication skills, with a

proven ability to dramatically improve revenues and impact the strategic

direction of a company. Leadership abilities include the talent to

forecast, plan, implement, follow through and measure corporate wide

supply chain/logistics/distribution activities and respond rapidly to

market changes. Proficiency in the logistics of moving goods across

countries worldwide. Areas of expertise:

Forecasting/Budgeting Lean Concepts Negotiation Skills

Systems Customer Service Materials Management

Implementation

Strategic Planning Purchasing Freight Management

Analytical/Results Personnel Development Logistics Best

Oriented Practices

PROFESSIONAL EXPERIENCE

DPT Laboratories, San Antonio, TX

2007- Present

Logistics Director

P & L responsibility of Supply Chain functions for global multi location

manufacturer, and developer of Semi-solid, gels, and liquid pharmaceutical

products. Implements and controls Purchasing, Distribution, Warehousing,

Planning and scheduling for all production activities. Responsibilities

include all Warehousing and Transportation of raw materials and finished

goods for facilities in Texas, New Jersey and Curacao and worldwide

distribution.

. Improved service levels to all customers by 3% within the first year

going from 93% to 96%.

. Organized and chaired a Director's Challenge monthly award program to

recognize employees who made a substantial contribution to the company.

. Reduced headcount by 40% while improving customer service.

. Reduced waste and scrap by 30% across all production lines.

. Improved inventory turns by 25%.

. Sourced products globally.

. Negotiated global freight contracts and alliances with both sea and air

carriers.

WL Gore & Associates, Flagstaff, AZ

2005 - 2007

Global Logistics Leader

P & L responsibility for Supply Chain operations for global manufacturer

of Medical Devices with revenues exceeding $600 Million Dollars annually.

Accountable for divisional supply chain for 10 manufacturing facilities in

the US and Ireland.

. Implemented reduction of Raw Material inventory, without impacting

service levels, saving over $500,000 the first year.

. Established Vendor Certification program that helped eliminate over 25%

of in-house inspection and testing.

. Member of Enterprise wide steering committee for implementation of both

a Configuration Management software program and updating of the

existing operating system to the most current version.

. Skilled in the implementation of "Lean" practices, developed and

performed successful Lean activities such as 5S, Kaizan Events, Value

Stream Mapping, and training in the Toyota Productivity System in

conjunction with TQM processes.

. Administered surgical loaner program.

. Implemented, enterprise wide, Oracle World ERP system on time and under

budget.

ALAN J. GREEN Page

Two

PGT INDUSTRIES, Nokomis, FL 2001 to 2004

Director of Supply Chain, Distribution & Transportation

P & L responsibility of total supply chain management for made to order

manufacturer with over $400 Million in annual sales. Managed company

logistics for local and out of state locations. Accountable for over 350

employees including 100 CDL-A drivers and company owned fleet.

Responsible for development, management, implementation, and short and

long range planning at a strategic level.

. Reduced cost per mile and transportation cost as percentage of sales by

more than 6%.

. Implemented "state of the art" wireless communication and tracking

system, substantially improving customer service.

. Established out of state site including recruiting and training of

staff, under budget, in less than two months.

. Initiated dynamic routing and delivery program utilizing "high-tech"

routing software that leveled manufacturing workload and reduced

warehouse space requirements by 35 per cent.

FedEx Supply Chain Services, Chapel Hill, NC 1996 to

2001

Director of Logistics (3PL)

P & L responsibility for 12 facilities with $950M/year in revenue and over

1550 employees, including major retail, pharmaceutical, medical device,

optical, automotive, tire, sporting goods and material handling companies.

Accountable for all distribution/logistics services offered including

assessment of distribution/logistics performance against goal, short and

long term strategic initiatives, and analysis to assess growth strategies.

Directed all e-commerce activities, led new venture teams, and was

operational advisor to the business development and marketing departments.

. Maintained highest customer satisfaction rating among all five

corporate industry groups.

. Responsible for retail giants as: Adidas, Goodyear Tire, North Face,

Johnson & Johnson Spectacle Lens Group, John Deere, and Audi America

parts distribution.

. Doubled profitability across all accounts in 13 months.

. Reduced operational overhead as a percentage of sales by 40%.

. Coordinated ISO 9000 planning and certification efforts

for all branch operations.

. Initiated design and implementation of "Bench Strength"

program to identify and train potential

future managers.

. Coordinated and planned domestic and international

transportation for all accounts.

Purepac/Faulding Pharmaceuticals, Elizabeth, NJ

1980 to 1996

Director of Logistics and Director of Safety (1985-1996)

Developed capital and operating budgets for a three facility manufacturing

network. Determined modes of transportation to and from domestic and

international locations. Managed high volume, fast turn-around pick/pack

operations, customer service, order entry, purchasing, production

planning, maintenance of

inventory levels, receiving, returned goods, and materials management.

. Realized over $500,000 in annual savings through negotiated service and

pricing programs.

. Profitably expanded the distribution network by successfully

recommending and implementing regional distribution centers, reducing

delivery time by 25%.

. Implemented fully integrated MRP/DRP/ERP system customized to the

company's specific needs.

. Reduced lost time injuries by 40% through safety training and incentive

programs.

Distribution Manager (1980-1985)

. Reduced order pick time by 55%.

. Developed customer service program focused on delivering "whatever the

customer expects", significantly improving lines of communication with

major customers.

. Increased pallet locations by 142% and bulk locations by 29% through

redesign of physical layout.

ALAN J. GREEN Page

Three

EDUCATION

Long Island University; Brooklyn, NY

BA Economics

CONTINUING EDUCATION/AFFILIATIONS/TECHNICAL SKILLS

. 'Computer Operations' - New School for Social Research

. 'Warehouse Layout and Design' - Georgia Technical Institute

. 'Improving Warehousing and Productivity' - International Material

Management Society

. Hazardous Materials Training Course (Certification)

. 'ISO 9000 Implementation' - Management Resources International

. Council of Supply Chain Management Professionals (CSCMP)

. International Materials Handling Society (IMMS)

. W.E.R.C.

. APICS (CPIM, CIRM)

. cGMPs

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