Customer Service Sales
Resume:
Shannon A. Stewart
Waterbury, CT 06704
************@***.***
September 2010
To whomever it may concern:
I am writing this letter to serve as my formal application for your
job opening. I believe this position will provide me with both exciting as
well as challenging opportunities. I believe my background and experience
is a beneficial match. As my resume can attest, I am a dedicated,
organized, and professional individual.
Sincerely,
Shannon A. Stewart
Shannon A. Stewart
180 Grilleytown Road #1801
Waterbury, CT 06704
************@***.***
OBJECTIVE
This is a formal application to acquire a professional position into the
business industry.
SKILLS PROFILE
. Excellent organizational skills.
. Ability to handle more than one task at a time.
. Comfortable with public speaking.
. Courteous phone conduct.
. Quick at picking up new tasks.
. Proficient at Microsoft Word, Microsoft Excel, Microsoft PowerPoint,
Microsoft Outlook, JD Edwards and SAP.
. Good interpersonal communication skills.
. Ability to think analytically.
EDUCATION
Bachelor of Science, Business Administration May 2007
Western Connecticut State University
Danbury, CT
Major: Business Management, Supervisory
Related Course Works: Human Resource Management, Organizational Behavior,
Managing People, Management Negotiations, and Current Issues in Business.
EMPLOYMENT HISTORY
Sales Operations for Retail Accounts- Honeywell, CPG May 14, 2007-
Present
Danbury, CT
. Process and maintain all incoming purchase orders.
. Enter and assist with phone orders.
. Track shipments and maintain backorders.
. Run weekly reports to display amount of backorders and weekly sales
reports for our customers.
. Assist with customer inquiries about price, availability, etc.
. Working closely with our warehouses and plants to make sure the
shipments go out in a timely manner to minimize delivery fines.
. Working closely with the vice presidents of the sales regions to help
in satisfying our customers to the best of our ability.
Master Data Analyst, Stew Leonard's February 15, 2000-May
2007
Norwalk, CT
. Research new item requests for buyers.
. Delegating new UPC numbers for new items.
. Entering or modifying items in the Front End POS system.
. Entering or modifying items in the Inter-scale system.
. Cleaning up information in the database so that purchase orders match
vendor invoices.
. Assist in training sessions about new processes.
. Convert data so that information is consistent throughout all three
stores in the company.
. Helping department managers with everyday tasks: new items, price
changes, etc.
Produce Production, Stew Leonard's
Danbury, CT
. Assisted in cutting/cleaning fruits and vegetables.
. Took daily inventory of case.
. Predicted daily production needs.
. Kept cooler case full.
. Filled special orders for holidays.
Money Room Clerk, Stew Leonard's
Danbury, CT
. Took daily inventory of cash on hand and in vaults.
. Balanced cashier's registers.
. Placed orders to CDC.
. Cashed checks.
. Tracked petty cash transactions.
. Monitored company vehicle gas card.
. Assisted customer service during busy times.
. Updated employee punches from the day before.
Cashier, Stew Leonard's
Danbury, CT
. Checked out groceries for customers.
. Took daily audits of scales at the registers.
. Filled supplies at the registers.
Pharmacy Technician, Brooks Pharmacy July 1998-January 2000
Danbury, CT
. Filled patient prescriptions.
. Aided customers with prescription pick-ups and drop-offs.
. Entered new medication into the computer.
. Made phone calls to doctor's offices about refills.
ACTIVITIES
. Active in animal rescue organizations.
. Performing arts- tap, jazz, and ballet dancing.
. Aerobics at the YMCA, Greenknoll branch
AWARDS/ ACHIEVEMENTS
. November 2005- ABCD (Above and Beyond the Call of Duty) Award
. December 2006- Gold Star Award
. Numerous acknowledgement notes from managers and team members.
. February 2007- Completed a three day seminar on Skillful Leadership.
. January 2008- Silver Bravo Award
. February 2008- Bronze Bravo Award
Contact this candidate