Administrative Assistant Customer

**** **** **** * *** B St. Petersburg, FL ***** 727-***-****

Reann Garbutt

Objective To contribute to a company that can use a creative professional with versatile

skills looking to advance in any position.

12/2008 to 07/2010 Cable Operations Construction Inc. St. Petersburg, FL

Experience

Dispatching

Resolved customer’s inquiries about Verizon Fios.

Processed underground locates for utilities to be marked properly.

Assisted technicians with difficulties locating addresses.

Dispatched work for the next day to all technicians using Google Earth Pro, Google maps

etc…

10/2008 to 12/2008 Office Team St. Petersburg, FL

Data Entry

Processed all Virginia and Florida locates for underground utilities to be marked properly.

Received incoming calls from technicians and customer’s for Verizon Fios.

Kept computer system up to date with new information daily.

10/2007 to 07/2008 Kelly Services St. Petersburg, FL

Claims Processor

Processed medical claims for flexible spending accounts.

10/2005 to 07/2007 Teleperformance Grindstone, PA

Technical Support

Assisted customers with complications and information on the product.

Resolved customer complaints.

Scheduled appointments, input customer’s information into system and directed calls.

09/2005 to 10/2005 Desi

Pittsburgh, PA

Administrative Assistant

Answered and transferred calls to the appropriate extensions.

General office duties including faxing, filing, and copying.

Scheduled appointments, greeted applicants, and assisted them with

paperwork.

08/2005 to 09/2005 Pittsburgh Job Corps Center

Pittsburgh, PA

Receptionist

Greeting customers, vendors, and interviewees.

Answering main switchboard.

Transferred calls throughout the Pittsburgh Job Corps Center.

2724 63rd Terr N Apt B St. Petersburg, FL 33702 727-***-****

Reann Garbutt

Graduated 07/2005 Pittsburgh Job Corps Center St. Petersburg, FL

Education

Diploma

Focus in Business Office Technologies; graduated with Certificate

Summary Skilled at learning new concepts quickly, working well under pressure,

and very proficient in multitasking.

Strong business and clerical background combined with excellent

communication skills.

Works well on teams and also independently. Highly organized

individual and motivated self-starter who demonstrates initiative on

the job.

References References are available on request.

Contact this candidate