Customer Service Project

Tamara Latham

*** ***** ****** ********* **

Cell: 917-***-****

Brooklyn, New York 11212

*********@*****.***

OBJECTIVE: To obtain a position at a company where my educational

background and work experience can make a positive

contribution to the company

Education

Bachelor of Science in Economics, May 2010

State University of New York (SUNY) College at Buffalo

. Concentration in Finance

. Cumulative GPA: 3.54/4.0

Study Abroad, September 2009 - December 2009

Manchester Metropolitan University

RELEVANT COURSES

FINANCIAL SERVICES EXPERIENCE

Capital Projects Accounting Intern, May - August 2007, 2008 & 2009

BANK OF NEW YORK MELLON - New York, New York

. Assigned projects post allocation to different management units based

on their geographical location

. Researched project variances in collaboration with project managers

and resolved discrepancies between accounts payable and project

tracking system and between invoicing and approved budgets

. Co-prepared with managers budgets for project roll-over based on

approved and ongoing projects

. Prepared and processed 54 invoices for accounts payable weekly

. Provided account reconciliation and bookkeeping services, including

basic general ledger and PARS accounting system

. Organized a team of six interns preparing over 3,000 lunches for the

Food Bank of New York City's community service event

Teller Intern, June 2006- August 2006

HSBC BANK- Brooklyn, New York

. Handled various accounting transactions and reconciliation tasks

. Provided excellent customer service in completing transactions

efficiently

. Maintained and balanced an accurate cash drawer daily

. Participated in promotions and sales activities to ensure the Bank's

growth

EMPLOYMENT HISTORY

Office Assistant, August 2008 - May 2010

COMPUTING SERVICES: SUNY COLLEGE AT BUFFALO

. Created Excel spreadsheets to monitor employee's hours, saving the

department $9,000 in fraudulent payment to employees

. Process 30 equipment change orders a day for staff, administration and

faculty members

. Resolved students' problems concerning password difficulties on a

daily basis

Extracurricular Activities

Member of the ECONOMICS SOCIETY

Member of the CARIBBEAN STUDENTS ORGANIZATION

COMPUTER SKILLS

Proficient in Lotus Notes, PeopleSoft, Microsoft Word, Excel and PowerPoint

. Estate Planning

. Money, Banking and Finance

. Derivative Securities

. Corporate Finance

.

. Financial Accounting

. Managerial Accounting

Contact this candidate