Heather McGinnis
**** ****** ****** ************, ******** 64037
***************@*****.***
Objective A challenging and responsible position which would effectively incorporate prior
experience, training, and abilities, as well as offering an opportunity for professional
growth and advancement.
Skills
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Accounts payable and receivable
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Analyze financial information and Telephone answering, multi line systems
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prepare financial reports by compiling I am quick to learn all aspects of a job or
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information designated task
Excellent organizational skills Ability to complete assignments accurately
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1. Strong customer relations skills within specified timeframes
2. Computer proficiency 7. Word processing and typing (37 wpm)
3. Data entry 8. 10 key calculator
4. The ability to work closely with 9. Filing and organization
others during stressful conditions 10. Ability to multi task while supervising
5. Ability to work well under office responsibilities and greeting clients
pressure (i.e. time restrictions, 11. Self confidence
client relations, scheduling
12. I accept constructive criticism and am
conflicts, etc.)
willing to take instruction from others
1. Diplomacy, adaptability and the
13. Ability to understand and follow directions
ability to get along well with
14. Ability to establish and or maintain
others
moderately complex records; use coding
2. Ability to prepare spreadsheets
and filing systems; and retrieve and
and reports
compile data
3. Ability to make and apply routine
15. Ability to serve as a lead worker as
decisions in accordance with
assigned
policies and procedures
16. Ability to establish and maintain effective
4. Preparing profit and loss
working relationships with co workers and
statements
the public
5. Explain billing invoices to
patients
6. Recording input and handling
financial data
Experience
Sept. 2000
Higginsville Habilitation Center (Department of Mental
Dec. 2004
Health facility)
100 First West Street
Higginsville, Missouri
Observed, reported and assisted in recording changes in the physical
condition, behavioral response, and emotional status of clients
I implemented planned sessions of individual or group treatment
activities in physical therapy, activity therapy, education, vocational
rehabilitation, and related areas under the supervision of higher-level
Developmental Assistants
I assisted in developing client skills related to self-help, play,
education, muscular development, and socialization
Assisted in providing basic health care for clients; checks of their vital
signs, and applied simple dressings, etc.
Maintained a safe, clean, and therapeutic environment for client care
and treatment activities
Served as a lead worker in the absence of the Developmental
Assistant II
Assisted in the orientation of new employees
Prepared necessary supplies and equipment for individual and or
group treatment activities; maintained an inventory of supplies and
equipment
Served meals to clients in the absence of food service personnel;
Dec. 2004 Feb.
escorted clients as assigned
2006
Assisted clients during emergency situations
Assisted clients in budgeting
Clerical Associate
Lafayette Regional Health Center
1500 State Street
Lexington, Missouri
Managed all word processing and typing for my
department
Entered data for routine reports
Prepared medical records for providers to complete
Completed release of information requests for hospitals,
doctors, law enforcement and other legal entities
Incident management training
Maintained computerized inventory of all medical records
Helped plan and organize company functions (employee
recognition)
Feb. 2006 to
Clerical Associate
Present
Family Health Medical Practice
825 South Hwy 13
Lexington, Missouri
Check in patients and verify insurance information
Registered patients and collected payments
Request medical records from other facilities for
patient care scanned and uploaded all medical
records to an online database
Received and completed requests for medical
records
Worked closely with insurance company
representatives
Served as a receptionist or information clerk; determined purpose of
contact; provided general information and assisted in the preparation
of forms if needed; directed individuals to the proper destination;
received and distributed messages
Scheduled and or arranged appointments
Processed and distributed mail according to established procedures
Prepared material for mailing, utilizing automated equipment when
applicable
Established and maintained filing systems; prepared records for
storage and or archiving
Entered, updates, and or retrieved information utilizing automated
systems
Maintained equipment and supply inventory
Maintained records relating to receipt and issuance of materials or
equipment
Prepared invoices and entered financial information into the
company’s data system
Reviewed documents for accuracy, completeness, and compliance;
proof-read completed work
Compiled and summarized data or reports from a variety of sources
in accordance with specific instructions or procedures
Operated standard office equipment
Served as a lead worker providing guidance, direction, and training to
a small group of clerical employees
Reviewed work for accuracy, timeliness, and compliance with
instructions and procedures
Received general supervision from a designated administrative
supervisor, however, will work independently within established
guidelines
Performed other related work as assigned.
Diploma 1997
Education
Mountain Home High School, Mountain Home, Arkansas
References
Dr. Vicki Folsom
1800 Clear View Drive Lexington, Missouri 64067
F.N.P. Candice McGowan
2502 Northeast Springbrook Blue Springs, Missouri 64015
Direct Care Assistant Joyce Branson
216 East 14th Street Higginsville, Missouri