Customer Service Sales

Diane Courtney Dickens

213-***-**** (cell)

Objective To obtain a long term position in Sales/ Customer Service

Software Programs Word, Excel, Outlook, Internet, Yardi for Property Management

Work experience

07/08 10/08 Adie Martinez (property owner) Sales Assistant/Customer Service

Answering high volume of emails and responding to all rental inquiries, verifying credit, and references,

scheduling meetings for open houses and showings for the agents. Data input of all tenant information

and forwarding all information in a daily report to owner.

02/07 06/08 California New York Express Inside Sales

An Inside Sales position for a long distance moving company. As people visited our website to request

information I would then contact them to set up in home estimates. Although this was a "soft sell" a lot of

convincing was involved. Very through follow up calls and maintaining a current and accurate log of all

contacts was necessary. This position was responsible for maintaining schedules for estimates at three

different branches including New York, San Francisco and Los Angeles.

01/01 12/06 Private Office Manager/Leasing/Sales

Showing properties for sale and rent

Placing all advertising for vacancies

Processing application

Running credit checks and verifications

Preparing leases

Entering tenant information in Yardi

Typing correspondence letters

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