Customer Service Supervisor
Resume:
Joshua R. Reck
Troy, Ohio 45373
Email: ********@*****.***
Objective Secure a full time position as System Support Technician
Education Edison Community College, Piqua, Ohio 453**-****-****
Phone: 937-***-****
Graduation: December, 2006
Degree: AAB Computer Information Technology/Systems
Engineering
Experience Projects Unlimited, Inc. September
2008-Present
Dayton, Ohio 45414 (Current
Employer)
Phone: 937-***-****
Supervisor: Zach Doody
Client Support Specialist
Administration of around 220 computers running various
platforms (Windows 2000 - Windows 7). Performing
daily Backup operations, Printer management, Building
Security System administrator, Help Desk Support, Network administration,
Client upgrades, Office 2000-2010 support, and
Data/Telecommunications wiring installation.
Com Net, Inc. April 2007 -
March 2008
Wapakoneta, OH 45895
Phone: 800-***-****
2nd Shift Supervisor: Mr. Jeremy Weitz
Internet Technical Support Technician
Support for several large ISP's including Bright.net, Watch
TV, and Major hotel tech support Helping end users of all
ages in a call center environment, with a variety of
internet related issues across multiple platforms.
Soliday Maintenance June 1999-
September 2008
Sidney, Ohio 45365
Phone: 937-***-****
Supervisor: Mr. Paul Soliday
Senior Maintenance Tech
Maintenance involving construction, maintenance and
supervising of other co workers in a retirement community.
Edison Community College Student Services June 2004-
2006
Piqua, Ohio 45356
Phone: 937-***-****
Supervisor: Mrs.Julie Slattery
Student services including Admissions, and Financial Aid,
Customer service, and helping students with various
paperwork and procedures
Additional Skills Excellent interpersonal skills
Strong Work Ethic
Welcome new challenges
Team leader
Excellent Phone Skills
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