Administrative Assistant Customer Service
Resume:
Tina E. Haddock
**** ***** **** ***** ( Akron, Ohio 44333
Home: 330-***-**** ( Cell: 330-***-****
************@*****.***
Administrative Assistant
Profile
Responsible and organized administrative support professional offering
versatile office management skills and proficiency in Microsoft Office
programs (2003 and 2007 versions). Strong planner and problem solver
who readily adapts to change, works independently and exceeds
expectations. Able to juggle multiple priorities and meet tight
deadlines without compromising quality.
Education
BA . Communications - Advertising & PR . Robert Morris University . 2000
. GPA 3.23
Key Skills
Office Office Management Spreadsheets/Reports Front-Desk Reception
Skills: Calendar Management
Records Travel Coordination Executive Support
Management
Database
Administration
Computer MS Word MS Excel MS Outlook
Skills: MS PowerPoint MS Project MS Publisher
SamTrak Quicken PCRecruiter
Act! 2000 Franklin Planner Timberline
Experience
Global Executive Solutions Group May 2008 - August 2009
Administrative Coordinator
Handled multifaceted clerical tasks (e.g. data entry, research, and
billing) as the assistant to three Practice Leaders. Coordinated travel
arrangements, maintained database and ensured the delivery of premium
service to clients/candidates. Quickly became a trusted assistant known
for "can-do" attitude, flexibility and high-quality work.
Highlights:
Manage customer relations
Prepare & proofread client presentations
Perform internet research assignments
Maintain client & company database
Update web pages for client website portal
Coordinate appointments for Practice Leaders
Build internet profiles
Reason for Leaving: Reduction in Force
John Dellagnese & Associates March 2004 - May 2008
Tenant Services Coordinator
Handled multifaceted clerical tasks (e.g. filing, records management,
and maintenance issues) as the Tenant Services Coordinator and
Administrative Assistant to the Vice President of Property Management.
Maintained database and ensured the delivery of premium service to
tenants. Quickly became a trusted associate known for "can-do" attitude,
flexibility and high-quality work.
Highlights:
Manage customer relations
Coordinate tenant occupancy
Assist in maintaining facilities and managing build-outs
Maintain Intellameter program
Facilitate subcontractors in repairs
Maintain databases
Assist in coordination of decorating common areas of buildings
Reason for Leaving: Career Opportunity
Tina E. Haddock
2408 Shade Park Drive ( Akron, Ohio 44333
Home: 330-***-**** ( Cell: 330-***-****
************@*****.***
Administrative Assistant
Experience (continued)
Omni Realty
Manager of Customer Service
October 2000 - March 2004
Handled multifaceted tasks (e.g. filing, records management, and maintenance
issues) as the Tenant Services Coordinator. Maintained database and ensured the
delivery of premium service to clients. Quickly became a trusted assistant known
for "can-do" attitude, flexibility and high-quality work. Worked my way up from
temporary receptionist to Manager of Customer Service.
Highlights:
Manage customer relations
Manage Lease Administration department
Coordinate tenant occupancy
Assist in maintaining facilities and managing build-outs
Responsible for lease renewals
Coordinate office/company events
Prepare marketing materials
Show office space to prospective tenants
Reason for Leaving: Career Opportunity
Interests & Activities
Volunteer at Akron Children's Hospital (receptionist in Reinberger
Family Center) 2009-
2010
Volunteer at St. Hilary's Church Sunday School Program 2006-2010
St. Hilary Room Mom 2008-2010
Assistant Director of Vacation Bible School for St. Hilary Church 2010
Tina E. Haddock
2408 Shade Park Drive ( Akron, Ohio 44333
Home: 330-***-**** ( Cell: 330-***-****
************@*****.***
Administrative Assistant
References
Scott Chadbourne, Managing Director
Global Executive Solutions Group
Office: 330-***-****
Cell: 330-***-****
Edd Wisbey, Vice President Property Management Home: 330-***-****
John Dellagnese & Associates Cell: 330-***-****
Contact this candidate