Technology leader with twelve years' proven experience and
knowledge of all roles in enterprise computing. Problem
solver with a passion for technology; skilled in grasping
the strategic and tactical aspects of any project. A team
leader with a strong balance of analytical, intuitive and
interpersonal skills, coupled with strong planning and
execution capabilities. Expertise in working with C-level
executives and managing diverse people to meet or exceed
expected project objectives. Someone who combines a "get
it done" type of personality with diplomacy,
entrepreneurial savvy and a high commitment to customer
satisfaction.
University of Texas at Arlington . Arlington, Texas
BBA - Business Management, National Honor Society
Travelhost, Inc. . Dallas, Texas September 1997 - Present
Have pPerformed duties as IT DIRECTOR from February 2007
through the present
Responsibilities
* Managed team of IT associates and QA testing team;
ensured polices / procedures are wereare documented
* Collaborate d with website architect in a business
analyst role to define scope and specifications of
website features and releases
* Planned and oversaw oversee implementation of a sound
and integrated IT architecture, including server
virtualization, scalable SANs, and highly
available/redundant web platform (99.95% uptime)
* Annually budgeted for technology needs and oversaw
oversee monthly budget reconciliation
* Developed Develop relationships with business partners
and vendors (e.g. Digital Architects, Advice
Interactive, Rackspace, Insight Direct, TravelPort)
Key Projects Managed
> September 2007 - Present: Managed team responsible for
implementation of multi-million- dollar website. Worked
directly with web development team (outsourced to
Digital Architects) to design user interface (UI), user
experience (UX) and database. Also as well as managed QA
testing team to meet required specification and ensure
quality of updates.
> September - December 2008: Architected a highly scalable
web server platform with emphasis on redundancy and
capacity to meet the high availability needs of an
online publishing system.
> January - July 2008: Designed and managed implementation
of corporate server infrastructure overhaul primarily
consisting of server virtualization through VMware
Infrastructure 3 Enterprise and HP Storage Area Networks
(SAN).
> October 2006 - July 2007: Joined with CEO and COO to
form a strategic design team to create a new web site.
The scope of this project changed from merely upgrading
the previous site to an online publishing system using
the web browser with intuitive drag-and-drop features,
allowing clients of all skill levels to easily create
dynamic content usable in web, print and mobile
environments.
> Projects in Planning Phase: Upgrade to VMware vSphere 4
Enterprise, upgrade to Exchange Server 2010, upgrade
Intranet site to SharePoint 2010SharePoint 2010.
Technologies
VMware Infrastructure 3 Enterprise (ESX Server, DRS, HA,
Vmotion), HP DL servers, HP LeftHand SAN storage arrays,
Apache / Tomcat, MySQL, SQLyog, TortoiseSVN, MagicDraw
UML, Windows Server 2003 / 2008, Active Directory, JSP
Performed duties as Sr. SYSTEMS MANAGER from January 2001
through February 2007
Responsibilities
* Focused on implementing systems to reduce expense and
increase productivity
* Managed development staff and outsourced projects
* Enforced network and application security
* Verified and documented legal compliance for all systems
and software
* Backed up servers / workstations and implemented
disaster recovery measures
* Handled all purchasing and procurement
Key Projects Managed
> September 2006: Planned and implemented migration of
publishing department from Macintosh computers to PC
workstations and installed a PDF workflow system to
increase productivity and throughput, while reducing the
risk of errors.
> August - September 2006: Managed development and testing
of a web portal to improve client revenue potential.
Technologies
Windows 2003(R2) / 2000 / NT Servers, Windows XP / 2000 /
98 clients, Mac OS X / 9 clients, Linux, SonicWALL
Firewalls / IPS / Enhanced OS, HP workstations / desktops,
HP ProCurve gigabit switches, Overland tape libraries,
Active Directory, Group Policies, TCP/IP, VPN, WAN, WLAN,
Ethernet, SMTP / POP / IMAP, Syslog, Symantec Backup Exec,
IIS, Microsoft SQL Server, Microsoft Exchange Server 2007,
Microsoft Office / Visio / Project, Adobe Creative Suite:
Photoshop / Illustrator / InDesign / Acrobat / Dreamweaver
/ Flash, QuarkXpress, Suitcase for Windows, TransType Pro,
Agfa ApogeeX, HTML, Windows Scripting
Performed duties as both PC NETWORK ADMINISTRATOR and
OPERATIONS ANALYST from December 1998 through December 2000
Responsibilities
* Oversaw Windows NT servers, PC workstations
* Trained associates in Microsoft Office Professional and
clients on website resources
* Administrated human resources and marketing systems
* Continued Operations Analyst responsibilities
Key Project Managed
> Implemented FTP server for soft proofing and file
exchanging with clients.
> Migrated file servers and user authentication from
Novell to Windows NT Servers.
Technologies
Windows NT Servers, IIS, Windows NT / 98 / 95 clients,
Microsoft Access / Excel / Word
Performed duties as OPERATIONS ANALYST from September 1997
through December 1998
Responsibilities
* Scheduled all production work
* Prepared production capacity planning to forecast plant
expansion needs
* Analyzed and recommended improvements to workflow
Key Project Managed
> Led production system development (Access databases with
ASP data acquisition).
Technologies
Microsoft Access / Excel / Word, Visual Basic for
Applications (VBA)
Four Star Coffee Bar, Inc. . Fort Worth, Texas
Performed duties as OFFICE MANAGER from October 1994
through August 1997
* Managed all finances for a coffee bar and restaurant,
while finishing undergraduate degree
Project Management Institute (PMI)
Microsoft Certified Professional (Windows 2000/NT Server,
Windows NT Workstation), working toward PMP (Project
Management Professional) certification
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