Customer Service High School

Tabetha Martins

***** ****** **** *****

Jacksonville, FL 32225

904-***-****

*******.*******@*****.***

Objective

Seeking a career opportunity in a salon environment where my skills and experience will

be challenged, enabling me to become a more valuable professional

Experience

2008 2009 Simon Property Group Jacksonville, FL

Assistant Director of Marketing & Business Development

Orchestrated the 2009 goal for sponsorship/ event deals which reached 100%

1.

Manages all adverting elements includes but not limited to posters, banners, reader board, website, flyers,

2.

hand held directories, and events

Obtained fourth in gift card sales in the central region with a 23% growth in the month of August

3.

Coordinates all administrative elements and approvals of sponsorship/event deals

4.

2007 2008 Simon Property Group Jacksonville, FL

Guest Services & Event Coordinator

Liaison in communicating and organizing initiatives including Simon Visa Gift cards,

5.

other special promotions and events like The Sponsor Appreciation Pre-Party for Caring

Chef Gala

Delegated twenty Guest Service Associates to insure each adhered to policies and

6.

procedures

Controlled all on-mall signage; meeting the needs of the mall and its tenants while

7.

exercising numerous corporate guidelines

2002 2007 Simon Property Group Jacksonville, FL

Receptionist/ Marketing Assistant

Instrumental in reaching $17 million in Simon Visa Gift cards for 2006 surpassing stretch by 55%

8.

Marketed successful promotional events such as Super Chef and D Tour

9.

Adjusted budgeted expenditures to account for income fluctuations

10.

Responsible for quality of shopping environment

11.

Education

2009 present Virginia College Jacksonville, FL

Salon Management (Cosmetology) Graduation Date March 2011

2003 2006 Florida Community College at Jacksonville Jacksonville, FL

Marketing

12.

1999 2002 Sandalwood Senior High School Jacksonville, FL

High School Diploma

S trengths

Strong Customer Service, Organization, Problem Solving, Decision Making

13.

& management skills with ability to work effectively in a fast paced environment

Product Knowledge: Redken, Design Essentials

14.

1. PC Skills: MS Word, Excel, Outlook, PowerPoint, Publisher, JD Edwards, One World, Lotus

Notes, Citrix, Adobe Reader, Venus 1500, Point of Sale(POS), Talon, Info Watch, Expense Report Solution, Venture

Track

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