Engineer Quality Assurance

Linden Miller

Permanent Address:

**** ********

Street

City: Fremont, CA

Zip Code: 94536

PHONE: (510)

***-****

E-mail:

miller.linden@gmai

l.com

Objective: To attain a position as a Field Service Engineer

Summary of Skills:

Electronics (Analog & Digital) Hardware: managing, maintaining,

Mechanical(Advance Mechanism) and troubleshooting.

Component and Board Level Operating Systems- Windows, Mac OS

Troubleshooting X, Unix, Networks(peer to peer,

Software: C, C++, java basic, pop3 setup)

Assembly, Html Anatomy & Physiology

Application Software: Word, Power

Point, Excel, Final Cut Pro, Web Admin

Experience:

7/30/99 - 03/27/09

Xerox Corporation

Pleasanton, CA

Field Service Engineer:

-Troubleshoot and repair Xerox WorkCentre Pro Equipment (Fax, Copier (B &

W and color), Printer

(network and standard) and scanner) at the customer site.

-Troubleshoot and replace Control, Fax, Memory and NIC PCBs.

-Replace Laser Unit, Fusers, Scanner, Power Supply, Hard drives and Paper

Pickup and Drive Assy.

(Motor, Gears, Belts and Rollers).

-Perform software upgrade on older equipment.

-Manage customer call load.

-Manage parts inventory.

-Respond to the customer's complaint.

-Assist and Trained customer and new recruits on the technology.

12/17/84-7/30/99

OMNIFAX Corporation

Hayward, CA

Field Service Engineer:

-ANT (Area Network Technician) Setup fax machines to work with the

customer's network for emailing.

-Troubleshoot and component level repair on Telewriter and Board level

repair on Fax machines at the

Customer sites (Medical Facilities, Office Buildings and refineries).

-Perform preventative maintenance on such equipment.

-Assist and Trained customer and new recruits on the technology.

03/10/84-12/14/84

VSC Corporation

San Francisco, CA

In-House Service Technician

-Component level repair on Speech compression and expansion integrated

circuits and equipments. -Digital And Analog Repair.

-Quality Assurance testing in ICs.

Education:

01/02/96 - 7/31/2001

California State University Hayward

Hayward, CA

Bachelor of Science - Computer Science (Degree)

2/16/81 - 7/26/83

City University of New York

Brooklyn, NY

Associate of Science - Electro-Mechanical Engineering Technology (Degree)

11/17/78-6/23/79

Albert Merrill Technical School

New York, NY

Data Processing Technology - certificate of completion.

Licenses:

6/10/88

FCC License

San Francisco, CA

General Radiotelephone Operator License (GROL)

Hobbies and Recreation:

Videographer and Editing Music (Bass Guitar and Dj)

Photography Sports (Soccer and Basketball)

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Contact this candidate