Sales Manager

Amanda Crockwell

603-***-****

*** ******* **. *** *

Manchester, NH 03104

*******@***.***

Experience:

Dollar Tree - 09/2004 – Present Manchester, NH 603-***-****

Store Manager

My responsibilities include:

• Open and Close the store which includes – counting cash, balancing the safe,

making deposits, filing the necessary paper work, checking e-mails, and making

any necessary communications

• Hire and train new associates. Assist in the training of certain programs used by

other Store Managers. I have also assisted in the training of new MIT’s.

• The knowledge of business and management principles involved in strategic

planning, leadership techniques, production methods, coordination of people and

resources

• Communicate information to the appropriate people such as: cashiers.

Management, superiors, maintenance, and vendors through logs, forms, telephone

and e-mails

• Resolve customer and personnel problems by considering all suggestions and

implementing the necessary changes

• Recommend, select, and help locate and obtain merchandise based on the

customer’s needs and desires which include: placing special orders or contacting

other stores for desired items

• Daily operation of the store which includes: placing store orders, merchandising,

inventorying stock, and make any necessary price changes for sales or

promotions, employee scheduling and calculating weekly payroll, implementing

necessary communications, taking over the responsibilities of my superior in their

absence

• Maintain knowledge of policies regarding payment, exchanges, returns and

security practices

Linens-N-Things - 10/2001 – 09/2004 Bedford, NH 603-***-****

Department Lead

My responsibilities included:

• Set up displays to show product in a “home setting” and promote seasons

• Assisted customers with decorating using merchandise from the store and

suggesting wall and floor coverings

• Inventory control, and ticket merchandise to promote sales and clearances

• The knowledge of business and management principles in planning and leadership

techniques

• Train new associates

• Communicating information to the appropriate people such as, cashiers,

management, superiors, maintenance, and forms, telephone, or meetings

• Resolving customer and personnel problems by considering all suggestions and

implementing the necessary changes

• Made recommendations to help the customer decorate and helped them attain the

items they were looking for if it was not in stock through special orders or

contacting other stores

Granite Systems – 04/2001 – 09/2001 Manchester, NH 603-***-****

Executive Administrative Assistant

My responsibilities included:

• Reviewing and verifying monthly department payroll

• Maintaining travel budgets and making travel arrangements for the staff

• Reviewing and approving requests for service forms, appointments, special leave

requests, terminations, and performance evaluations

• Performing any other duties as assigned such as filling in other departments when

needed

Filenes – 11/1997 – 4/2001 Manchester, NH 603-***-****

Department Lead

My responsibilities included:

• Open and Close the store though cash control, attending daily meetings and

handling the correspondences and duties of the department in the manager’s mail

box in their absence

• The knowledge of business and management principles in planning and leadership

techniques

• Set up displays to promote product and decorated the department for changing

seasons

• Resolve customer issues, for example: assist in selecting items, items not in stock

and pricing

• Merchandising, inventorying and ticketing merchandise to promote

sales/promotions

• Use and follow necessary communications, take over responsibilities of my

superior in their absence such as training new employees

• Communicating information to the appropriate people such as, cashiers,

management, superiors, maintenance through telephone or meetings

• Resolving customer and personnel problems by considering all suggestions and

implementing the necessary changes

• Maintaining knowledge of cash policies on sales, returns, and exchanges

• Assisting the in store Loss Prevention with duties

Education:

Professional Career Development Institute – 7/2004-2/2005 Norcross, GA

Certificate of Interior Decorating

Hesser College – 08/2000 – 12/2001 Manchester, NH

several courses in Business Management

References:

Mark Rubin 603-***-**** Personal

Marie Soucy 603-***-**** Personal

Barbara Mastacouris 603-***-**** Business

James Brady ш 603-***-**** Business

Contact this candidate