Customer Service Sales

**** ***** ***** ***** . ***********, OH *****

440-***-**** . ***********.****@*****.***

Gary Palmer

Experienced shipping & receiving professional with proven management skills

Profile

Experienced Shipping & Receiving clerk with skills in national and

international shipping.

Business management experience with exceptional customer service

skills.

Proven leadership ability; can effectively and efficiently manage

people & projects.

Strong verbal & written communication skills

Computer literacy in basic office packages & internet skills.

Highly organized, disciplined, creative, with meticulous attention to

detail.

Employment

Bindery/shipping 11/2008-

8/2009

Willoughby Printing

. Responsible for the timely shipment of daily production runs; ensure all

information was complete and accurate based on customer profile.

. Experienced in Fed-X & UPS systems; and international shipping protocol.

. Maintain inventory of product.

. Initiated a standardized labeling format for each client enhancing

visibility of company, facilitating repeat business and increasing

profitability.

. Standardize and instituted preventative maintenance program on all

machinery.

President/Employee 5/2003-

10/2008

Perfect Look, Inc. -Home Improvement Company

. Interior/exterior residential oil and latex painting, wall paper removal,

drywall repairs, bath and kitchen remodeling, ceramic tile removal and

installation.

Account Manger

11/2001-4/2003

Printing Services, a Division of HR Graphics

Commercial sheet fed sales, estimating, scheduling, purchase orders,

invoices.

Education

Rochester Institute of Technology, Rochester, NY

Associate Degree in Graphic Arts and Photography

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