Management Project

Senior QA Consultant

Proven Software Quality Assurance, Infrastructure Specialist & Project Lead

Expert with a Career spanning over 15 years

A recognized Quality Assurance lead, QA Subject Matter Expert and Testing

Professional using Manual techniques and Automation testing tools offering

fresh insight and passion for innovation to deliver the testing solutions

more effectively and helping any business grow with the technology. Have

extensive experience in different facets of IT relating to business system

design, development, testing and Infrastructure architecture, design and

deployment.

Dynamic leader and mentor, proficient and results-oriented individual with

a proven track record of accomplishments in Technical and Functional,

ability to communicate effectively at all levels; interact supportively

within a team environment; cope well under pressure and stressful

situations; and adapt readily to the demands of the job. Possess decision-

making, problem solving, interpersonal, supervisory & time management

skills.

AREAS OF EXPERIENCE

Technical Exposure Management

Product Testing Management of Cross-Functional Teams and

Infrastructure testing Onshore and offshore model.

Client-Server Testing Resource Staffing and Management

Mobile Testing Managing budgets and timelines

Web Testing Project Planning and Execution

ERP Financial Applications testing Testing control, Change Control &

Regression Test Plans Management

Smoke Testing Process Analysis, System Solution

Database Testing/ Data-Driven Architectures &Testing.

Testing Team Mentoring & Cross Training.

Defect Management Cost & Resource Estimates.

Stress/Load/Volume Testing Network infrastructure design and

Test Cases - Documentation & implementation.

Execution Project & Delivery Methodologies.

QA Automation Plans with HP QTP Defect and Bug Tracking and Management.

Traceability Matrix Test management for various IT

Performance Testing using tools Infrastructure changes and new

like Load Runner, Win Runner implementations

System and UAT Testing Develop Business Case for Executive

Back End Testing using SQL Approvals

Accountability of Testing Processes

Monitor and Improve Metrics

Experience Summary

Have over 15+ years of experience in IT with experience ranging from

planning to testing various technologies using QA tools such as HP Load

Runner, Quick Test Pro, Win runner ( Mercury set of tools). Software

quality assurance and testing experience in a wide variety of environments.

Functionality, compatibility, reliability, usability, installation,

security and related test methodologies. Testing of web application, client-

server, network, multimedia, and database projects on Windows and UNIX

operating systems. Leadership roles in creation and execution of QA and

testing processes, test strategies and plans, bug documentation and

regression. Comfortable working solo and in a team environment. Extensive

training in software testing theories and procedures for mentoring

subordinates.

WORK HISTORY

Senior QA Consultant

Incana Global Consulting Inc. (www.incanaglobal.com) Toronto, Canada (June

2014 - Present)

Notable Projects include:

. TTC (Toronto Transit Commission www.ttc.ca) "Infrastructure QA" [pic]

> Roles & Responsibilities:

. Define the scope of the QA project in collaboration with senior

management and create a detailed work plan with resource, schedule

and potential risk for the successful completion of the project.

. Determine the objectives and measures upon which the project will be

evaluated at its completion

. Execute the project according to the project plan and monitor the

progress of the project and make adjustments as necessary to ensure

the successful completion of the project

. Review the quality of the work completed with the project team on a

regular basis to ensure that it meets the project standards

. Create budget reports with actual vs. forecasted under the budget

agreements by project sponsors.

. Review requirements and functional specification documents to ensure

adequate understanding to develop test plan and test cases,

determine test environment and test data requirements

. Document and elevate risks when appropriate and escalate when

required

. Calculating function points and prepare testing estimates that

incorporate all of the activities that are required to effectively

test the system.

. Ensure that the execution of QA processes and testing strategies

lead to the successful infrastructure change; deployment of quality

applications and products to TTC users and customers.

. Reconcile test results from different tests and different groups

. Document status and final reports for QA activities

. Develop and maintain automated test scripts using UFT, Load runner,

Python and various script languages.

. Develop and Execute automated test suites (periodically and on-

demand), and perform functional UI testing

. Interfaces regularly with peers and management test related

initiatives with Project Managers, Development Managers, and other

QA Core team members

. Provides consultation services to support users of related QA

processes and change management processes.

Software Quality Engineer (Quality Assurance)

Imagine Communications (www.imaginecommunications.com) North York Canada

(December 2008 - May 2014)

> Roles & Responsibilities:

. Gathering and analyzing business requirement to identify testing

requirements, creation of Test Plans, Test Cases, Resource, Time and

Cost estimate plans.

. Create test strategies, project plans including risk and time

management plans using the function point analysis methodology

. Assist in the development of change control processes, practices,

and guidelines for new and existing technologies.

. Managing and working with a team of 10+ team members.

. Develop and establish quality assurance measures and testing

standards for new applications, products, and/or enhancements to

existing applications throughout the SDLC. Designed Performance and

Automation technical Frameworks.

. Reported testing status to stakeholders and project sponsors to

create QA resource planning, environments alignment and project

scheduling.

. Analyze documentation and technical specifications of any new

application under deployment or consideration to determine its

intended functionality.

. Responsible to coordinate with IT infrastructure team for test LAB

setups as per live customer scenarios to configure with different

operating systems and networks.

. Responsible for performance testing of application with various

servers using HP Load Runner

. Perform internal audits to measure and assure adherence to

established QA standards.

. Lead a team of test engineers to test FogBugz case management

system, deployment, fault tolerance and redundant fail safe (100%

Uptime) on a cluster server environment. Lead the team to implement

all actions required to deploy application performance and

regression testing

. Experience of migrating systems from various OS like Windows Server

2008/2012, OS to Windows 7 and 8.1 for testing the various

broadcasting software.

. Develop, maintain and execute automated test scripts for

infrastructure systems using UFT (QTP), Load runner, Python and

various script languages.

. Execute Systems Integration testing and User Acceptance testing for

various broadcasting systems and infrastructure.

. Responsible for identifying interdependencies of system changes and

analyze the impact through different means such as scheduling the

test environments, providing visibility to the QA systems

. Perform Migration from Bugzilla to FogBugz by examining the database

through SQL.

. Responsible to plan and co-ordinate with management in utilizing

efficient and effective processes and standards in order to

continuously improve quality, identify potential risk and mitigation

strategies

. Train and mentor junior QA with various QA Methodologies and process

for team development.

QA Specialist

Bluecat Networks (www.bluecatnetworks.com) Toronto Canada (October 2008-

December 2008)

> Roles & Responsibilities:

. Analyzing business and functional requirement to design SIT and UAT

Test Cases.

. Assist QA Manager in defining and creating QA Methodology and

Framework.

Infrastructure QA Analyst

Kyocera Mita Canada Ltd. (www.kyoceramita.ca) Mississauga Canada (March

2007- September 2008)

> Roles & Responsibilities:

. Functional, Regression, UAT testing of Printer Drivers involving

various Network OS and network infrastructure.

. Responsible for virtualization for testing printers with various OS

systems including HP - UX, Linux & Microsoft

. Deployed VLANs on Cisco to apply security controls that grant or

limit a user's access to particular network areas, making the

Production and Test Network Separate.

. Responsible to test printer queues with storage technologies like

SAN, NAS.

. As a Quality Analyst my roll involved working with the business and

development teams to understand and gather requirements to

effectively design SIT, UAT and performance test cases

. Responsible for testing of Document management from printers on HP

Non Stop G series server environments for round the clock data

availability to customers.

. Responsible for defining scope of Performance testing for printer

driver application and performing performance testing using the HP

Load Runner tools and load stress testing

. Developed a highly customized automated solution utilizing QTP to

perform regression testing of the Web Presentment application

. Design& Maintain networks for Company involving Network OS and

Routers.

. Assist Management in the upgrade of Network Infrastructure for

better performance, security and VOIP enabled

. Lead of team of technical personnel for the printer support with

various OS, Server.

. Liaison with Corporate IT for other infrastructure and support

issues

. Vendor Management, Purchase Management for IT equipment and services

. Requirement Analysis for IT equipment and services.

. Supervised and managed, deployment of test labs - involving multiple

flavors of Network Server OS & Systems.

Technical Support Specialist (MS OS Systems and Network Support)

MICROSOFT CANADA - Subcontracted by VMC (www.vmc.com) Toronto, Canada (2006-

2007)

Technical Support Specialist for Microsoft Operating Systems. Trained by

Microsoft on the design, internals and network of MS Operating Systems.

Mobile Application QA Lead

Perot Systems (A DELL Services Company) (www.perotsystems.com

www.dell.com) (2005-2006)

Notable Projects include:

. Good Technologies (www.good.com) -Good Technology is the leader

in wireless handheld computing software and service, using industry

standards to provide the corporate applications enterprises need on the

handhelds they choose over the networks they prefer. Catering to the

mobile professional, the Good System includes messaging and corporate

data access, as well as a full suite of management features and

functions. GoodLink is a wireless messaging and application access

system that gives mobile field forces a synchronized connection to

Microsoft Exchange Messaging Server, IBM Lotus Domino Messaging Server

and other critical applications.

> Roles & Responsibilities:

. Testing - Server, Client & Mobile

. Responsible for creating SIT, UAT test plans and matrix for testing

hand held devices.

. Managing the process of Training team on Domino/Notes & Mobile

Testing.

. Execution of Test Plans, Bug Reporting and Defect management.

. Automation Lead: Technical lead for a team of 5 people dedicated

entirely to Automated Regression testing

. Created a load/stress test solution utilizing Load Runner.

. Creating test labs for testing in multiple scenarios on Lotus Domino

7.x and Exchange 2003

. Installation & Fine Tuning of Active Directory Services and Domain

controllers with Mail Exchangers.

. Offshore Onsite Project Lead: Manage a team of 10 Team leads which

had number of testers reporting to them.

. Offshore - Onsite Co-ordination with Daily Status Reports, Weekly

Status Reports & Monthly calls.

. Performing version control using Visual Source Safe and CVS.

QA/QC Team Lead

Zensar Technologies (www.zensar.com) (January 2005 - October 2005)

Notable Projects include:

. Fluke Networks - Fluke Networks is product testing project for the

network monitoring tool developed by Fluke networks called EtherScope.

EtherScope Network Assistant provides an instant view on the state of the

network with its information-rich Auto test Results main screen and tri-

color LEDs. Multiples tests run concurrently, speeding problem discovery,

broadcast, multicast, Unicast, Collisions, Protocol Analyzer and analysis

of various error packets like bad FCS, undersize, oversize jabbers and

ghosts. Selecting any individual test displays overview and details for

in-depth test information. This product is based on Qutopia Linux.

> Roles & Responsibilities:

. Creating the process manual for testing a Network

Management/Monitoring tool.

. Creating & Execution the Test Plan with Test Cases and Matrix

. Involved in full Testing Cycle of development web-based application,

including Functional, Interface, Systems and User Acceptance Testing

stages. Provided regression testing of the application using Win

Runner 7.0

. Performed application stress and load testing using Mercury Load

runner tools.

. Creating test labs for spoofing large networked environments on

virtual networks.

. Offshore - Onsite Co-ordination with DSR (Daily Status Reports), WSR

(Weekly Status Reports) & Monthly calls.

. Performing version control using Visual Source Safe and GIT

. Team lead managing the team of 6 experienced professionals &

3 Trainee

(Senior) Test Engineer - (Trained & Specializing in Oracle's Applications

Testing) (2002-2005)

Tech & Trade Systems /Windsor International, India

Notable Projects include:

. Montech Trading System Upgrade - Montech MTS upgrade was an oracle E-

business Suite (Purchasing/Project Accounting Modules). Upgrade from

Oracle E-business suite 11.0.3 to 11.5.9 version without addition of any

new functionality

. Synergy Business Systems - Synergy Business was Oracle E-business

implementation with customization of Financial Modules namely to AP, AR,

GL, and CM. The data flow was designed to handle invoice generation,

automatic payments, automatic receipts, annual GL balance sheet

generation and Cash flow statement generation.

> Roles & Responsibilities:

. Testing Products (Forms, Reports, and Interfaces) on

available OS platforms

. Testing Oracle Enterprise Databases for performance issues.

. Testing the performance of E-business suite with stress and

load testing using Mercury Load Runner.

. Checked the data model, Flow Charts, documentations, Oracle

Applications Functionality.

. Involved in Product Localization testing in 2 currencies (US$

and Euro).

. Maintaining the Defects using Defect Tracking System.

. Participating in Bug Scrub Meetings & Bug Review.

. Responsible for technical testing of Oracle E-business Suite

custom program through SQL.

. Involved in Regression Testing of the product using in house

testing tool.

. Performing Smoke tests for Different OS with Combination of

different version of J-initiator.

. Eruces Tricryption Engine (www.eruces.com) - Tricryption is an encryption

key management methodology patented by ERUCES to separate encrypted data

from its symmetric encryption keys. Tricryption encrypts every data item

with a unique key, separates the key from the data and constructs an

encrypted reference between the data and its managed encryption key. This

reference is called a t-Tag (or Tricryption-Tag); t-Tags are stored with

the encrypted data. Tricryption engine was a product designed to encrypt

and decrypt data to meet the customized business security needs for

secure transmissions over LAN's & WAN's. It was also designed for safe

keeping of confidential personal/business data.

> Roles & Responsibilities:

. Test management for various IT Infrastructure changes and new

implementations using Tricryption engine.

. Checked the application against the designed QA Standards.

. Test Lead for planed black box testing process.

. Developed Test plan, Test Cases & Designing Test scripts

. Nippon Network Solution - Nippon Network Solution was a products

developed for in house use for a testing lab with direct VPN connection

between the India and Japan office. The product needed to handle the

network as well security of data transmission as mission critical

confidential data needed to be shared between the two offices.

> Roles & Responsibilities:

. Checked the application against the designed QA Standards.

. Test Lead for planed black box testing process.

. Checked the BDRs, data model, Mock ups.

. Developed Test plan, Test Cases & Designing Test scripts.

. Participating in Bug Review

. Performing Database testing, testing stored procedures.

. Perform Load and stress testing using Mercury Load runner

tools

. Maintaining the Defects using Defect Tracking System.

. Tested various computer aided dispatch systems.

. Testing Data transmission losses and network load balancing.

. Performing version control using Visual source safe

. Performing testing of Trycryption technology on Tandem/Compaq/HP Non

Stop series server environment for 24x7 availability of encryption

/decryption key management systems.

. Checked the USE Cases, data model, SRS (Software Requirement

Specifications).

Systems & Network Engineer/Administrator

A.C.S. Consultant (2000-2002)

> Roles & Responsibilities:

. Analyzed business requirements for designing network for

software Development Company.

. Involved in designing network operating system and platform

on Windows 2000 and Solaris server.

. Setup of mail server on Lotus Domino and M-Daemon server.

. Deploying and setup of website and web server on Linux.

. Setup of live web chat server for customer support.

. Deployed and tested application setups/availability and database

management system on Tandem/Compaq Non Stop server environments

. Developed documentation and processes of ITIL as per ISO9001

standards for any software company

. Implementation of departmental user creation and role

assigning for network login and VSS Server

EDUCATION & CREDENTIALS

* Bachelors Degree Delhi University, India

* Microsoft Certified Professional (MCP 2003) May 2008

* Microsoft Certified System Administrator (MCSA 2003) - Messaging June

2008

* Microsoft Certified System Engineer (MCSE 2003) June 2008

* Training Certificate for Oracle Developer from SQL Star

* Cisco Certified Networking Associate (CCNA)

* Trained Certified Novell Engineer (CNE)

* Trained Microsoft Certified Systems Engineer (MCSE 2000)

* Advance Diploma in Hardware and Networking Technology from JetKing (A

School of Electronic Technology).

* Working towards ITIL certification, ISTQB Certification and PMP

designation

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REFERENCES AVAILABLE UPON REQUEST

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