Adrienne Toyer
**** ********* ****** *** #****
Atlanta, GA 30345
********@*****.***
Objective
Highly motivated self-starter seeks a career within a dynamic, high growth
organization that welcome fresh ideas with excellent customer service
focus. A self-starter with a can do attitude.
Abilities
Excellent Customer Service Skills
Strong Communication Skills
Inbound & Outbound Call Center Skills
Data Entry Skills
Retail Sales Experience
Microsoft & Other Computer Software Knowledge
Employment History
Barnacles Sports Grill, Mar 2008 - Nov 2008
Hostess: Responsible for managing the seating areas, greeting customers
entering the restaurant and working with the servers for proper food
distribution. Excellent phone manner and great customer service skills.
The ability to multi task & perform gracefully under pressure. Light
administrative duties including the use of Microsoft Word and other
computer systems.
Quest for Wellness - March 2007 - Feb 2008
Customer Service Representative: Duties include: appointment scheduling,
typing correspondences, letters and envelopes. Responsible for mailing
appointment confirmations to clients. Responsible for receiving incoming
and placing outgoing calls per day. Ensured delivery of excellent customer
service communication and coordinating with other departments to resolve
issue and concerns. First point of customer contact for general inquiries
and maintain business relationship with clients by providing prompt and
accurate service so as to promote customer loyalty.
Envy Me Fashion, Oct 2005 - Feb 2006
Retail Sales: Responsible for assisting customers with sales transactions,
clothing selections and their overall experience within the store.
Responsible for the daily store inventory stock assignments. Responsible
for the staging of clothing, shoes and accessories within the store
windows.
Education
Atlanta Metropolitan College 2007 - Present
Freshman - Mass Communication AS