Customer Service Medical Assistant

Roxane Richardson

**** ******** ***

McDonough, GA 30252

Cell: 678-***-****

E-mail: *********@*****.***

Objective: To obtain a permanent position as a medical assistant in both,

administrative and clinical areas.

SKILLS:

* Take vital signs

* Perform EKG's

* Wound care - wound vacs, dressing (wet & dry) * Handle

documentation

* Assist with exam and minor office procedures * Patient

Reception

* Lab safety and collection * Handling multi line

phone system

EDUCATION:

. Associates in Arts - Keiser University

May 2007

. Medical Assistant Certification Course - Javelin Technical Center

Morrow, GA July 2010

EXPERIENCE:

Medical Assistant Front & Back Office Floater Dr. Velvet McDonald MD

June -July 2010 Union City, Georgia

* Take vital signs - blood pressures, temperatures, visions, etc.

* Assist with exam and minor office procedures - OB/GYN, suture/staple

removal

* Lab safety and collection

Non-liner Video Editor/News Department- Waterman Broadcasting

May 2004 - December 2008 Fort Myers, Florida

. Lead Video editor for ABC-7 evening newscast, ABC-7 news commercial

promotions and organized live shots for newscast.

. Accompanied production staff in live & videotaped programs.

. Supervised and trained newly acquired assistant editors.

Customer Service Representative - Sony Electronics

July 2002 - March 2004

Fort Myers, Florida

. Processed clientele information.

. Troubleshooting for audio equipment and customer complaints.

. One of top ten customer service representatives for inbound call

center averaging 100+ calls per day.

Office/Delivery Manager- Furniture at Work

November 1998 - February 2002

Fort Lauderdale, Florida

. Reconciled accounts receivable transactions on delinquent accounts.

. Coordinated daily deliveries to corporate and home offices.

Contact this candidate