Office Management

Kia M. Isbell

*** ***** ******** ******, ***. #C

Cell: 618-***-****

Belleville, Illinois 62220

*********@*****.***

Objective:

To obtain employment with a respectable company that applies my skills,

qualifications, education, and experience to their maximum potential.

Skills and Qualifications:

. Unique energetic worker with over four years of activity within office

employment

. Splendidly organized and capable of performing multiple tasks

simultaneously

. Created effective and productive relationships with clients, co-

workers, and management

. Managed multiple telephone lines within diverse employment settings

. Productive operation of various office equipment, computer hardware,

and software

Education:

University of Illinois, Urbana-Champaign, Illinois

August 2009

Bachelor of Arts in Rhetoric: Creative Writing Minor: English

GPA: 3.2/4.0

Professional Experience:

Freelance Writer

January 2006 to Present

. Composed fiction and non fiction literary material

. Researched and conceived newsletter articles

. Produced variety of business materials, including: letters, reports,

proposals and forms

. Composed essays using APA or MLA format

. Proof read and edited all referenced written materials

Dining Services Worker

University of Illinois Dining Services, Urbana, Illinois

August 2005 to May 2006

. Stocked food, utensils, dishes, and condiments for 500+ students

. Cleaned the dining area of 500+ students and kitchen

Service Associate

Walgreen's Drug Store, Urbana, Illinois

December 2003 to December 2004

. Operated cash register and assisted customers

. Stocked and arranged merchandise

Senior Ticket Agent

Krannert Center for the Performing Arts, Urbana, Illinois

August 2000 to November 2003

. Processed ticket orders and collected payments

. Promoted from Cashier to Senior Ticket Agent

Receptionist

L.W.'s Place for Alcoholic and Drug Rehabilitation, Champaign, Illinois

August 2001 to October 2002

. Assisted management in front office to support a staff of seven agents

. Transcribed inter and outer office correspondence

. Scheduled appointments, collected payments, and filed records of 100+

clients

. Performed drug-screening analysis on clients

Dietary Aide

Memorial Hospital, Belleville, Illinois

March 2000 to July 2000

. Prepared meals for 200+ patients daily

. Stocked and cleaned kitchen

Team Member

Big K-Mart, Fairview Heights, Illinois

October 1999 to March 2000

. Operated cash register and assisted customers

. Stocked and arranged merchandise

. Promoted from seasonal employee to permanent position

References Provided Upon Request

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