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Software Process Improvement

Location:
Killen, AL, 35645
Posted:
September 10, 2010

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Resume:

Jeffry L. Laughlin

*** ******** ***** ( Killen, AL 35645 ( 256-***-**** or (256) 710-

**** ( ablacc@r.postjobfree.com

Results oriented leader with comprehensive business and technical

background

SUMMARY OF QUALIFICATIONS

History of integrating IT concepts into a business model to enhance

functionality and to increase efficiency, as well as improving remote

and onsite accessibility for all users. Created processes to

streamline workflow and reduce time loss due to manual interface

necessity. Responsible for entire company network, both local and

remote, including programming, process improvement, system

maintenance, user requests, and management requirements. Developed

corporate web site with download capabilities and company network

access. Central point of contact for system and process documentation.

Outstanding interpersonal, training and presentation skills.

TECHNICAL EXPERTISE

Software: MS Office, Open Office, MS Outlook, Mozilla Thunderbird,

MS Internet Explorer, Mozilla Firefox,

Quickbooks, Adobe Acrobat, Adobe InDesign

Desktop Publishing, Anti-virus software

(including Norton, McAfee, and AVG), Photoshop,

PaintShop Pro, and CoffeeCup Suite

Databases: MS Access, SQL, MySQL, Foxtrot, AS400 db, and Open Office

Base

Application Programming: MS Visual Basic for Applications, Visual

Basic, IBM S/36 Basic, C, C++, Pascal, Java,

and LabView

Web Design Programming: Adobe GoLive, MS Frontpage, CoffeeCup

Visual Site Designer, and Dreamweaver

Networking: LAN, WAN, Terminal Server, TCP/IP, FTP, and

Firewalls

Operating Systems: Windows 98, Windows XP, Vista, Windows 7,

Linux, Windows Server 2000, Windows Server

2003, IBM S/36, IBM S/38, IBM AS400, and IBM

iSeries

Hardware: PCs, Laptops, Mainframes, Midranges, Cisco Routers and

Switches, Linksys, Netgear, Scanners, Point of

Sale, Printers, Microfiche Readers, and Cabling

PROFESSIONAL EXPERIENCE

Alabama Land Services, Inc., Florence, AL

1998 - 2010

IT Specialist

. Design, implement, and support corporate network data systems

including both LAN and WAN

. Develop computer programs to assist in employee workload efficiency

. Develop and maintain databases critical to corporate activities

. Convert records from IBM mainframe database structure to PC based

database

. Install and maintain corporate software, operating systems, and a wide

variety of applications

. Train employees in the proper use of software applications and

computer peripherals

. Troubleshoot and repair PCs and peripherals

. Develop and implement corporate web site including graphics design and

user interaction

. Provide documentation for all aspects of supported hardware and

software

Nichols Research, Huntsville, AL

1995 - 1998

Scientist

. Designed and implemented software to control and monitor hardware

developed by the engineering department for both commercial and

military applications

. Assisted engineering department in construction, troubleshooting, and

repair of various devices developed for both commercial and military

interests

. Lead scientist in experimentation to determine effectiveness of

certain foreign assets against commercial aviation

. Assisted in reverse engineering of foreign assets

. Developed documentation and operations manuals for various projects

. Met with other software and hardware developers to discuss methods to

be used in implementation of project requirements

AMTEC, Huntsville, AL 1993 -

1995

Field Test Technician

. Designed and implemented software to control hardware that monitored

activities and hardware on missile test ranges for the US Missile

Command at Redstone Arsenal and various bases around the country

. Controlled instrumentation operating over a wide range of wavelengths

to collect data during military drills conducted to test the

effectiveness of various weapon systems

. Designed and implemented software to reduce data collected during

weapons tests to a usable format and produced conclusions from that

data

. Developed documentation and operations manuals for various types of

monitoring hardware and test methods

EDUCATION

University of North Alabama

Bachelor of Science, Computer Science 5/1986

Northwest Shoals CC

Associate of Science, Electro-Optics 1/1989



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