Human Resource Manager

Position Objective: Human Resource Assistant

Qualifications and Capabilities

. Highly effective corporate management professional with 15+ years'

progressive Human Resource experience within the telecommunications

industry.

. Working knowledge of management principles, concepts, processes and

tools

. Possess strong organizational skill with attention to detail

. Effective communication and written skills

. Demonstrated knowledge of pertinent laws and regulations

. Lead and direct activities to exceed established department goals,

objectives, and client service through development/implementation of best

practices.

. Demonstrated consultation and problem solving skills

. Generated trust and confidence of supervisors, peers and external

customers

. Proficient in staffing for all levels of jobs and skill assessment

. Supervisory experience

. Intermediate computer efficiency MS office (Excel, Word, Outlook,

PowerPoint) and technical aptitude to learn other company databases.

PROFESSIONAL EXPERIENCE

AT&T

Area Manager and Human Resource Manager 1999-2009

Promoted to next level supporting the Network Engineering and Operations

business unit at the Vice Presidential level representing 5,000 exempt and

non-exempt employees in California and Nevada.

. Effective leadership handling annual compensation administration, work

force planning, and performance reviews.

. Administers talent management programs, including succession planning and

performance management. Provides consultative services to strengthen site

leadership and development at varied organizational levels.

. Develop and implement employee recognition program to improve company

brand

. Evaluate reward and recognition programs for corporate compliance

. Delivers employee training programs, such as talent acquisition,

harassment prevention, substance abuse, and absence control.

. Effectively collaborate with key members of corporate Human Resources and

Legal when addressing discipline and grievances.

. Assures adherence to labor contracts by monitoring day-to-day

implementation of policies and practices while maintaining effective

working relationships with labor union committee members and stewards.

. Liaison between executive management and staff during employment contract

negotiations

. Creation and tracking of strategic business plans, illustrated

presentations in PowerPoint

Human Resource Consultant 1996-1999

Oversaw hiring, training and all personnel related issues at the Vice

Presidential level for the Service Operations business unit representing

4,500 exempt and non-exempt employees in Southern California.

. Successfully hired and placed 1,500 technical positions with extensive

collaboration between the staffing and recruiting network.

. Honored with the "Best in Class" award for the design and successful

implementation of training methods process for Southern and Northern

California staffing offices.

. First responder to questions from the field answering general human

resources related questions regarding policy, procedures, benefits and

record information, training and development, and performance management.

Contact this candidate