Murthy Kalimisetty
E-mail: ************@*****.*** Tel:
SUMMARY:
. Siebel Expert with 9+ years of Siebel experience and 12+ years of
total IT experience serving major clients in US and abroad as a Siebel
Project manager / Siebel SME / Siebel Technical Lead / Sr.
Configurator & Developer / Administrator in the Implementation,
Upgrade, Deployment and Testing of Siebel CRM V8.x, 7.x, 6.x, 5.x
applications.
. Extensively worked on Siebel Financial Services, Siebel Sales and
Marketing, Siebel Call Center, Siebel Self-Service Portal applications
(Member Portal and Provider Portal SI Clients), Siebel echannel,
Siebel ePharma and Siebel Communications with thorough understanding
of Siebel data model, architecture, scope and functionality.
. Professional in working with on-site/off-shore model by mentoring off-
shore team. Responsible for Project deliverables on-time by managing
and guiding the team technically to meet project dead-lines and SLA's
during Design, Development, SIT and UAT testing, Production
deployments and Post-Production Support.
. Expertise in providing high-level and low-level estimates by break-
down of the Requirements document into FR list by following SDLC.
. Professional in managing Project Status and follow-up with development
team to meet the Project deadlines and Project SLA's (Service Level
Agreements).
. Played a vital role in acting as a bridge between development team and
business team and professional in performing Client interaction and
managing projects.
. Held team meetings for daily and weekly status to discuss any issues
related to development, QA, migration and production activities
depending of the project schedules.
. Conducted Gap Analysis and Design Reviews with business and
development teams.
. Used to co-ordinate with development team, QA teams, Business teams
and Production Support teams.
. Provided RCA's (Root Cause Analysis) for any top priority issues and
follow-up and work with business team for the system stability.
. Huge experience in writing high-level and low-level technical design
documents.
. Vast experience in Configuration, Customization, Migration,
Integration, Siebel Architecture and Data Model of Siebel applications
using Siebel 8.0.3/7.5.3/7.0.4/6.0.2/5.0 versions. Expertise in Siebel
e-script, JavaScript, Siebel EAI, Siebel UI, Siebel Web Templates,
Cascading Style Sheets (CSS), Screen Designs, Siebel Assignment
Manager, SIEBEL EIM, Siebel Installation and Upgrade, Load balance
using Resonate Central Dispatch, Smart Scripts, Siebel Remote, Runtime
Events, Personalization Rules, Business Services, Siebel .COM
Applications, Actuate e-Reports.
. Specialist in configuring User Interface layer by updating/creating
web templates and CSS files. Worked on High Interactivity and Standard
Interactivity clients.
. Experience in Siebel EAI - Integration Workflows, Web Services,
Integration Objects, EAI Siebel Adapters, VBCs, EBC's, SOAP, WSDL,
DTD, and XML. Worked on various integration technologies such as
Siebel-to-Java, Siebel-to-DB2 and Siebel-to-Mainframe Systems.
Developed web services to communicate with external systems.
. Experience in Siebel Administration & Management (System &
Application) and Production Support including deployment and migration
activities from Development to QA and Production environments.
. Specialized in interacting with clients and gathering business
requirements, analyzing business requirements and writing High-level
and detail design documents, Creating FR list and Project Estimates,
Development and leading team, Unit testing with System Integration
(SIT) and UAT testing, Administration and Deployment including
Production Support of Siebel Enterprise Applications. Strong knowledge
of SDLC.
. Good knowledge of Siebel EIM developing Configuration (ifb) files and
monitoring EIM jobs with working knowledge in SQL, PL/SQL. Certified
Professional in SQL Server from Microsoft Corp. and worked with SQL
Server 2005/2000/7.0/6.5/6.0/4.2, Oracle 11i/10g/8i, MS-Access-
2000/98, and DB2 OS/390 8.1.5 databases.
. Extensive experience in System design and development required for
business process. Specialized in working with technical staff to
create, interpret, and implement business requirements into Technical
Specifications. Used MS-office tools MS-Project, MS-Visio, MS-Word and
so for documentation purposes.
. Professional in working with Business team and Business Users Group,
QA teams and provided assistance to the Project Management Teams
implementing new business processes with excellent interpersonal &
communication skills.
. Participated in training real-time users and business users. Involved
in giving technical presentations to customers and business teams.
TECHNICAL SKILLS
CRM Siebel 8.0.6/7.5.3/7.0/6.3/6.0/5.0 - Call Center, Sales &
Marketing, eCommunications, Siebel ePharma, Siebel
Finance, Siebel Field Service, Siebel Tools, e-Script and
Siebel VB, EAI, WSDL, XML, SOAP, VBC, EBC, Siebel
eBusiness applications, SmartScripts, Runtime Events,
Email Response & Integration, Assignment Manager, Siebel
EIM, Siebel Installation and Upgrade, Server
Administration tasks, Siebel Actuate Reports 4.0/3.2
Operating System Windows XP/2003/NT 4.0/2000/98/UNIX, ZOS, MS-DOS, Sun
Solaris
Programming C/C++, JavaScript, XML, HTML, Siebel eScript / VB script,
Languages SQL, PL/SQL, VC++, Java
Databases SQL Server 2005/2000/7.0/6.5/6.0/4.2, Oracle
11i/10g/9i/8i/7, DB2 OS/390 8.1.5, Sybase and Access
2000/7.X
GUI Visual Basic 6.0/5.0, Visual Interdev, Dream weaver
Internet Tools ASP 2.0, IIS 6.0, Java Server Pages (JSP)
Other SQL Plus, XML SPY, COM, DCOM, ATL COM, MTS 2.0, Active X,
Technologies Web logic, Web Sphere, MSMQ 2.0, MQ Series, ADO 2.0, VSS
6.0 and PVCS
Professional Experience:
< Provided Upon Request... >
EDUCATION:
. Bachelor of Engineering from GPREC, A.P, India in the year 1996.
ACHIEVEMENTS:
. Microsoft Certified Solution Developer (MCSD) from Microsoft
Corporation in SQL Server Visual Basic and windows systems.
. Rewarded from department of Computer Science & Engineering being a top
ranker in C++ at university.
. Appreciated from dept of Engineering for holding a position in top ten
ranks at university level.