Management Project
Resume:
OLGA E. JAMISON
336-***-**** ~ abla67@r.postjobfree.com
High Point, NC 27265
QUALIFICATIONS
I am a recent college graduate who now seeks an opportunity to use my
analytical and management skills. I have strong communication skills
and am able to establish rapport with clients, internal and external.
I am self-motivated with a high level of integrity and
professionalism. I lead by example and establish a professional work
environment based on respect and trust. I have and excellent working
knowledge in MS Word, Excel, and PowerPoint.
EDUCATION
NORTH CAROLINA A&T STATE UNIVERSITY GREENSBORO, NC MAY 2008
Bachelors of Science in Business Management
Related Course Work: Principles of Accounting I and II, Managerial
Accounting, Strategic Management, Statistics, Management of
Information Resources
PROFESSIONAL EXPERIENCE
UNITED HEALTHCARE, Greensboro, North Carolina July 2009 -
Present
Customer Care Professional
. A member of the Employee Engagement Committee in which I am
responsible for planning employee activities while focusing on
the company budget
. Project management operations including analyzing participation,
communicating with all levels of employees, and monitoring data
and efficiency using Microsoft Office software
. Assisting members with benefits and claims processing questions
and resolving complex issues to ensure proper payment of medical
claims
aMERICAN eXPRESS, Greensboro, North Carolina April 2006
-July 2009
Customer Care Professional
. Responsible for Assisting Card members with billing inquires
. Responsible for explaining benefits and services to Card members
. Responsible for handling card member disputes
citi card, Greensboro, North Carolina Oct. 2004 -
Feb. 2006
Operational Assistant
. Responsible for creating spreadsheets using Excel to help track
rewards distribution
. Responsible for identifying trends with customer attendance and
performance
. Responsible for completing performance reviews for associates
References available upon request
Contact this candidate