Customer Service Software

David G. Fleischer

Resume

** *********** **** *** *. ( Liverpool, NY 13090

315-***-**** ( **********@*****.***-****.***

Objective

To obtain a challenging position where professional growth can be

achieved by providing an opportunity to apply the hands-on experience I

have gained through my education.

Computer Related Abilities

. Installation and setup of various network operating systems

including Windows NT, Windows 2000 Professional

. Administration of Windows NT/Windows 2000 operating systems

. Troubleshooting hardware and software problems in network

environment

. Strong background in troubleshooting and solving problems using

technical manuals

. Certified in soldering

. Build, assemble and disassemble personal computer systems

installing CPUs, CD ROMs, hard drives, floppy drives, RAM,

sound/video cards, network cards and modems

. Utilize and configure computer software such as Microsoft Windows,

Microsoft Word and Microsoft Office including PowerPoint

. Possess excellent interpersonal skills

. Work efficiently in both an independent and team atmosphere

Education

ITT Technical Institute, Syracuse, NY Graduated March 2010

Associate of Occupational Studies Degree

Information Technology - Computer Electronics Technician

Experience

Russo's Produce, Syracuse, NY

March 2009 to Present

Box Handler

. Warehouse duties including; compiling orders, palletizing produce, and

loading trucks.

. Made deliveries around the Syracuse area.

. Physical labor.

Around The World Imports, Syracuse, NY

November 2008 to March 2009

Customer service

. Set up displays for the changing seasons, keep everything neat and

organized.

. Headed, a project to upgrade or change the PLU's of our products, and

found ways to better organize and maintain our flag department.

. Helped troubleshoot problems with hardware and software between

departments.

United States Army

April 2003 to September 2006

Power Generator Mechanic

. Earned Army Achievement Medal and Letters of Commendation for

outstanding performance of duties.

. Responsible for duties involving daily inspections and maintenance of

Army Generators.

. Inspection and troubleshooting of Generator systems in accordance with

technical manuals.

. Obtained various qualifications to become a more valuable asset to the

squadron.

. Maintained Generators in a war time environment.

References

Available Upon Request

Contact this candidate