Project Manager Management

Douglas D. Ewing

**** **** ****

Medina, Ohio ***56

Residence: 330-***-****

Cellular: 330-***-****

Email: *********@***.***

OBJECTIVE

To obtain a challenging Project or Program Manager position which will

utilize my existing skills and expertise in all phases of Project

Management to contribute to the overall success of the organization.

CAREER SUMMARY

IT and Business process Project, Program and Portfolio Manager with

experience in legal, retail, banking, medical and commercial environments.

Proven and successful project manager with expertise in the areas of

business process best practices, networking, server, desk top and point of

sale rollouts in domestic and international markets. Created and managed a

project management office with associated processes and tools. Expertise

extends to program and portfolio management with alignment of business

goals to IT project delivery.

Experience also includes:

Business and IT Process Workflow Support Process Documentation

Diagramming and Implementation Infrastructure and Computer Facility

Project Resource Staffing / Installation and Relocation

Selection Incident and Problem Management

Team Supervision and Management Leadership, Coaching and Team

ITIL Foundation Processes Building

Scope and Change Management Process Improvement

Microsoft Word, Excel, Visio, Technical Documentation

Outlook, SharePoint and Project Vendor / Subcontractor Management

Training on Project Management Communication and Risk Management

Methodologies

PROFESSIONAL EXPERIENCE

Baker Hostetler LLP, Cleveland, Ohio 2002 - 2009

Project/Program Manager

Project Managed all phases of Business and IT projects including the

portfolio with associated best practices, methodologies and tools.

. Managed Intranet and Internet program for a total rework of the

infrastructure and web sites associated. Created an Intranet for

managing projects using SharePoint and other web enabled tools.

Responsibilities included allocation and coordination of resources

along with monitoring and correcting any deviation from planned versus

actuals. Sole responsibility for budget along with progress reports to

Senior Management. Major emphasis on communication and fostering inter-

department communication and cooperation from implementation to on-

going support.

. Program Manager for firm wide implementation of practice management

applications. Program consisted of 5 phases of implementation. Program

duties included project charter creation, contract negotiations and

administration, business process diagramming, communication plan,

vendor and sub contractor management along with budget tracking and

forecasting planned versus actual. Managed overall scope, resource

usage and quality of the program. Setup project processes and

procedures for program and managed day to day activities. Presented to

Executive Management progress of the planned versus actuals with

forecasting of 4 year time line to implement. Created and presented to

Executive Management the team building process and continuous process

improvement plans.

. Project manager for an Accounts Payable software as a service

initiative which resulted in lessons learned and best practice

documentation. This included creating and managing a team from every

line of business for feedback before implementing system.

. Managed Human Resource system replacement for Human Resource

department remotely with vendor and team members across the United

States.

. Project Manager for a workflow development initiative including

business requirement definition, project plan, maintenance and

reporting for project.

. Project managed Document Management implementation and used management

and people skills for a highly political project. Managed all phases

from initiation to closure of implementation including writing

functional specifications, building the team and project framework.

Setting up

milestone payments for vendor management and customized templates for

tracking and measuring progress. Task included scheduling work,

training and conversion related activities along with creation of

support documentation for turnover to support and training personnel.

. Project manager for various infrastructure and software installations

and upgrades. These include all phases of project management for

Exchange, Wireless, Software upgrades, Server, Networking equipment

and Computer Facility Environments.

. Wrote RFQ's, statements of work and worked with team on responses to

RFP's.

. Project management office manager responsible for portfolio of $7

million in IT and Business projects. Performed performance reviews and

goal planning for subordinate project managers along with time

authorization and project assignment. Setup project framework and

methodologies and provided training and mentoring to all staff

responsible for project work and management. Created templates,

project repository and implemented project tools to facilitate project

activities.

E Consulting 2000 - 2002

Independent Project Management consultant.

Project Manager

. Managed enterprise 1,300 seat PC and software upgrade for AMLAW top

100 firm using project methods to compact the schedule to meet

internal commitment set by Chief Information Officer. Project was over

budget and behind schedule prior to my engagement. Upon completion of

project was hired by organization.

. Lead Project Manager for a 2 year and $11 million International retail

office supply company which included hardware, software and

infrastructure installation and upgrades.

DPAI / NewMedia, Independence, Ohio 1998 - 2000

Project responsibilities included being on time, under budget and within

scope of requirements for quality control purposes.

Project Manager

. Managed project for manufacturing company to improve delivery and

billing practices. Provided formal recommendations and budget

estimating for client.

. Project Manager and lead consultant on a large school district

validation of services performed by another vendor. Reviewed

contracts, created statements of work along with milestone reviews.

. Setup processes, tracked, reported and managed bank teller terminal

upgrade in 3 states.

EDUCATION

Total Technical Institute, North Royalton, Ohio

PROFESSIONAL AFFILIATIONS

Project Management Institute and PMI Northeastern Ohio Chapter Member

PROFESSIONAL DEVELOPMENT

Webinar Presentation on Project Management Tools

Preventing Sexual Harassment Supervisor Training - "Yearly"

PMI Training

ITIL Foundations Skills Training

Microsoft Project 2002 Training

Hiring Manager Training

Effective Sales Negotiation

A+ Certification

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