Administrative Assistant Human Resources
Resume:
Houston, TX *****
E-m ************@*******.***
ail:
MICHELE M. NAAME
SUMMARY
Decisive, inventive, results driven administrative professional with nearly 20 years of experience
supporting executives, teams, and departments in fast paced environments. Proven ability to creatively
solve problems and collaborate cross team involvement. Highly motivated self starter and active partner
to all levels of management. Driven by challenges and the desire to be successful in all endeavors.
ADMINISTRATIVE SKILLS HIGHLIGHTS
Administrative Business Support: Executive email and calendar management, domestic travel
arrangements, budget and expense report management, records management, event planning and
coordination, policy and procedure administration, facilities administration.
Writing, Editing and Proofreading: Email, correspondence, legal briefs, presentations, handbooks,
newsletters, executive summaries, research and reports, brochures, company wide communications.
Employee Supervision: Interview, hire, train and supervise direct and indirect reports.
EDUCATION
Goucher College, Towson, MD, 1986 1987.
COMPUTING SKILL SET
Telephone
Microsoft Office Other Office Software Database
Systems
Word Lotus Notes PeopleSoft Rolm
Excel Adobe Acrobat/Writer 9 Pro Hyperion Cisco
Outlook Adobe Acrobat/Reader 9
PowerPoint Adobe Acrobat/Distiller 9
Publisher Adobe Acrobat/LiveCycle Designer
Visio
PROFESSIONAL ADMINISTRATIVE EXPERIENCE
Regence, Seattle, WA 8/2006 – Present
Administrative Assistant IV – VP of Underwriting
Managed calendar, email, travel and expenses for Vice President, Director and Assistant Director. Streamlined
schedules to maximize effectiveness. Coordinated and managed all human resources responsibilities. Created,
enhanced or edited presentations. Attended weekly direct report meetings and acted as information conduit.
Reviewed monthly budget variance reports.
Assisted in interviewing and hiring three (3) permanent administrative assistants.
Coordinated and oversaw monthly meetings for departmental administrative assistants.
Provided exceptional customer service for internal and external customers.
Delegate management requests to appropriate point of contact.
Regence, Seattle, WA 8/2005 – 8/2006
Administrative Assistant, IV – VP of Provider Services
Managed Vice President’s calendar, email, travel and expenses. Streamlined executive’s schedule to maximize her
effectiveness. Coordinated and managed all human resources responsibilities. Created, enhanced or edited
presentations.
Coordinated division quarterly all hands meetings, including agenda, presentations, AV requirements and catering.
Coordinated quarterly meetings with providers and hospital administrators, including agenda, presentations, and AV
requirements. Processed requests for stipend payments and mileage reimbursement for meeting participants.
Coordinated Phases I and II of department relocation. Primary facilities contact.
MICHELE M. NAAME PAGE 3
T Mobile, Bellingham, WA 10/1999 – 7/2005
Administrative Assistant Financial Care
Managed email and calendar for Call Center General Manager. Managed travel and processed expense reports for
General Manager and seven (7) Managers. Managed budget and provided variance explanations. Monitored and
evaluated departmental purchasing decisions.
Created, implemented and managed the Visitors Policy and Process for the Bellingham Call Center.
Coordinated yearly all hands meeting: communicated with venue staff, arranged schedules, and coordinated logistical
support, ordered catering and managed AV requirements.
Assisted in interviewing and hiring process. Acted as human resources liaison.
Gebhardt & Smith, Baltimore, MD 1996 1997
Legal Assistant
Calendar, diary and tickler maintenance for one Junior Partner. Drafted and transcribed correspondence and legal
pleadings. Structured and maintained all client files.
Scheduled depositions, independent medical examinations and Health Claims Arbitration hearings.
Extensive preparation of business development seminar regarding Employment Law.
Walker, Van Bavel, Amaral and Mead, Baltimore, MD 1992 – 1995
Legal Assistant
1998 1999
Calendar, diary and tickler maintenance for one Junior Partner. Drafted and transcribed correspondence and legal
pleadings. Structured and maintained all client files.
Scheduled depositions, independent medical examinations, pre trial hearings, trials and Post Conviction hearings.
Educated staff on revised filing procedures within the Maryland Judicial System.
Coordinated defendant transportation, from D.O.C. to Court, on trial date.
PROFESSIONAL TRAINING
T Mobile Regence
Communicating with Confidence
Human Resources and the Law
Legal Issues for Managers and Supervisors Managing Emotions in the Workplace
Untangling the Confusing Web of ADA, FMLA and Worker’s Compensation Strengthening Relationships
Regulations
Women’s Leadership Conference The Art of Talking So People Will Listen
Anti Harassment Training 35th Annual Administrative Professional
Course
The Washington Conference for Women Please Understand Me
A Complaint is a Gift How NOT To Take It Personally
Personalysis Keeping Your Balance
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