Customer Service Sales

Rosemarie Pirio

Cell Phone 714-***-**** ***** Santa Suzanne

St. Fountain Valley, Ca 92708

Email: *******@*****.***

EDUCATION:

California State University, Fullerton

**/****

Bachelor of Arts: Business Administration, concentration in Marketing

Minor: Spanish

. Graduated Summa Cum Laude

. Executive Vice President, American Marketing Association

INTERNSHIP EXPERIENCE:

Branding Intern

03/2010-Present

Maddocks Company, Los Angeles, CA

. Researched industries, competitors and consumer behavior in the

market for a variety of products to come up with effective market

positioning.

. Performed SWOT analyses on key players in the competitive

landscape.

. Created PowerPoint presentations, executive summaries and marketing

plans to present to clients and potential investors.

. Collaborated in the product conceptualization and brand creation

for a variety of consumer goods.

. Presented deliverables to clients for their product including

concepts for their brand, taglines, distribution channels,

packaging and marketing strategies.

Marketing Intern

04/2010-Present

NEi Software, Garden Grove, CA

. Managed, printed and shipped collateral, merchandise and displays

for tradeshows.

. Contacted industry media/publications to promote the company

newsletter and gain expsoure.

. Assisted in creating and editing PowerPoint presentations to be

used in sales calls.

. Aided in assembling client case studies to use as effective

marketing tools and sales collateral.

. Created the quarterly email newsletter, including the content and

articles.

WORK EXPERIENCE:

Assistant Graduation Clerk

11/2006 - 09/2009

Coast Community College District, Huntington Beach, CA.

. Evaluated student transcripts to determine eligibility for obtaining a

degree.

. Provided customer service to students concerning academic issues.

. Trained new employees in all areas of the Admissions and Records

Department.

Advertising Assistant

06/2005 - 06/2006

Yellow Pages USA, Fountain Valley, CA

. Aided in creating an advertising budget for the client with regards to

both print and Internet advertising.

. Compiled advertising orders and pricing for submission to publishers.

. Obtained information concerning client's past and current advertising

for use in sales presentations.

. Met with client to review advertisements and obtain approvals for

renewals.

COMPUTER SKILLS:

. Extensive use of MS Word, Excel, PowerPoint and Internet research

skills

. ACT Database programs

. Basic HTML

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