Deborah Gresko, PMP

**** ****** *****

Tallahassee, FL 32308

850-***-**** - abl9so@r.postjobfree.com

CAREER SUMMARY

. Certified Project Management Professional (PMP)

. HPT coursework at the University of Florida & ISPI HPT Institute

certification.

. Extensive experience in requirements elicitation and documentation and

modeling, analysis and design for data systems, and web applications.

. Experience involving design, development, implementation of large-scale

real-time client/server and web-enabled transaction processing systems

on large, complex structured databases, which includes E-commerce

credit card payment processing (shopping cart technology for the Web).

. Over 13 years experience with analysis of complex systems-programmed,

analyzed, and managed software development projects in the PC

environment and the PC / mainframe interface.

. Experience with on-line application design on client/server and web-

enabled systems including system analysis, system design and multimedia

development. Demonstrates problem-solving skills and has the ability to

translate requirements into computer systems design.

. Experience in Process Analysis and Improvement.

. Extensive experience in project and staff management-working with both

non-profit (501c3) and for profit organizations.

. Extensive experience in Web graphic design & editing, desktop

publishing and page layout, computer graphics development, Web /

Intranet development, instructional design with interactive learning

systems, and informal education.

. Experience in interactive multimedia development, and video production

including story boarding, pre-production analysis & planning and post

production.

. Over 13 years of experience in development and presentation of

educational programs and public information communications for

audiences of all ages and a broad diversity of educational backgrounds.

. Experience in fund raising, member development, and member services, as

well as grant writing and management for 501c3 organizations.

. Experience in event and program promotions including media contact

management, press releases, newsletters, email and Web promotions, and

communications.

WORK EXPERIENCE

September, 2008 - June, 2010

State of Florida, Dept. of Environmental Protection

Office of Technology and Information Services (OTIS)

Title: Senior Business Analyst

. Data Systems - analysis, documentation and conceptual design

. Requirements elicitation, defined business & technical requirements,

support for QA and UAT

. UML modeling, data modeling, assist with ELT for data conversion

. Procurement process support

o Development of requirements and technical documentation,

o RFQ review and refinement

o Reviewed vendor deliverables, mediated changes (via CCP) with internal

customer and vendor

. Process analysis, optimization and automation

. Support and participation in user acceptance testing process and end

user training

. BA Team Supervision and Mentoring

January, 2005 - Present

Tallahassee Community College

Title: Adjunct Instructor

. Anatomy & Physiology - lecture & laboratory courses

. Microbiology - lecture & laboratory courses

. Biology for Science Majors - lecture and laboratory courses

November, 2004 - November, 2007

Citizens Property Insurance, Inc.

Title: HPT Systems Analyst, Corporate Training Department / Business

Systems Analyst, IT Department

. Analysis and Documentation for Citizens Insurance Claims processing and

Policy systems

o Technical documentation for corporate data systems

o Analysis and design using Rational Rose and Requisite Pro

. Instructional Design and Development

o Design, development and maintenance of the Corporate Training Portal

o Create (analysis, design, and development) online interactive training

for corporate data systems

o Create (analysis, design, and development) online and print training

interpretation of legislative action, process and workflow changes

July, 2003 - December, 2004

Southwest Georgia Technical College

Title: Adjunct Instructor

. Anatomy & Physiology - lecture and laboratory course

August, 2003 - March, 2004

Florida Department of Education

Title: Sr. Educational Policy Analyst

. Educational Policy Analysis,

. Performance Optimization / Team Leadership,

. Data Systems and Business Analysis,

. Training Facilitation,

. Web Analysis, Design and Development

September, 2002 - July, 2003

Self Employed / Independent Contractor

Title: Analyst / Consultant

. Data Systems and Business Analysis,

. Web Analysis, Design and Development,

. Training Team Leader,

. Computer / Software Systems Support,

. Graphic Artist - Designer

. Instructional Design, Curriculum Development,

. Training Facilitation,

October 01, 1998 - September 07, 2002

Computer Aid, Inc.,

Title: Sr. Programmer Analyst

. Data Systems and Business Analysis,

. Technical Team Leadership,

. Database Design, Development

. Web Analysis, Design and Development,

. Programming,

. Graphic Artist - Designer

July, 1994 - December, 1997

ODYSSEY Science Center

Title: Director of Science and Education

. Developed and presented Educational programs: natural sciences,

mathematics, computer science and engineering,

. Developed and presented teacher-training workshops on technology in

education, Internet and Web Authoring Introduction,

. Developed and presented teacher training on hands-on learning classroom

methods for support of astronomy, engineering, natural sciences and

mathematics,

. Managed a volunteer staff of up to 50,

. Planned and coordinated several large scale public science and

technology events,

. Directed exhibition plan development,

. Wrote and administered private and federal grants.

SKILLS & KNOWLEDGE

TECHNICAL

Project Management: Microsoft Project

Content Management: AuthorIT, MS SharePoint

Languages: Visual Basic 6.0, VBScript, PL/SQL, JavaScript, DHTML, HTML

4.0, XML, UML, RUP

DBMS(databases): MS ACCESS 2003 & 2007, MS SQL Server 7.0 &

2000, Oracle 8I; 10g, 11g, Toad, Statistical - SAS, SPSS

Systems Analysis & Modeling: Rational Suite Professional edition:

Rational RequisitePro, Rational Rose, Rational ClearCase,

Rational ClearQuest, also VISIO 5.0, VISIO 2000, Enterprise

Architect with Screen Architect and RAQuest

Application Development: Microsoft Visual InterDev 6.0, Visual Basic

6.0, Visual Basic for Applications, Active Server Pages -

ASP, JSP, VBScript, JavaScript, J++, MS Access 2000,

Macromedia Drumbeat 2000, Allaire Cold Fusion 4.5

HTML, ASP, JSP editors: VisualAge for Java 3.0/3.5, Macromedia

Dreamweaver 8.0, MM Dreamweaver UltraDev MX, Allaire Cold

Fusion MX 2004, Adobe GoLive 5.0, HomeSite 4.5, Netscape

Adobe Acrobat 8.0 & FlashPaper document utilities, Crystal

Reports 8.0 with ReCrystalize for online report generation.

Issue Tracking ClearQuest, Jira, TeamTrack

eLearning Design & Devel. Articulate Presenter, Engage, Quizmaker, Video

Encoder, Adobe Presenter 7, Captivate, PageMaker,

InDesign, Director, Flash (formerly Macromedia products),

Raptivity

Graphics Editors: Adobe Creative Suite CS2, Adobe Photoshop, Adobe

Illustrator, Adobe ImageReady, Painter, Macromedia

Fireworks 8.0, all of the Micrografx (now iGrafx) graphic

design products through version 8.0 professional edition.

Animation: Macromedia/Adobe Flash, NewTek Inspire 6.0, Micrografx Simply

3D.

Multimedia/Video Editing: Macromedia Director 8, Adobe Premier Pro,

Adobe AfterEffects (Adobe Production Suite CS2), Adobe

Audition, Captivate 3, Articulate, Quizmaker, Engage,

Raptivity

Page Layout & Design: Adobe PageMaker 6.5, MS Publisher 2007

Accounting: Intuit Quicken-Home & Business 2000, MS Money-Small

Business 2000, Intuit QuickBooks

HARDWARE: IBM AS400, IBM PC Compatibles, Macintosh, Power Mac

SOFTWARE: Office Applications: MS Word 2007, MS PowerPoint 2007, MS

Access 2007, MS Project 2003 &2007, MS Excel 2007, MS

Outlook 2007, MS Internet Explorer, Microsoft Office Suite

add-ons (Groove, One Note, Communicator), Adobe Acrobat

with Designer,

EDUCATION & ACADEMIC ACHIEVEMENT

B.A. in Chemistry, Case Western Reserve University

M.S. in Biology (Molecular Genetics), Case Western Reserve University

. Very strong verbal skills - GRE Verbal score 790 (99.9 percentile)

. Excellent science knowledge - GRE Advanced Biology score 860 (99.9

percentile); MCAT-Biology 99.9 percentile, Chemistry 98 percentile

(served as an MCAT tutor for pre-med students while at CWRU)

Academic Awards received:

. Case Western Reserve University Alumni Award 1982 and 1979

. National Science Foundation Graduate Fellowship, Honorable Mention,

1979.

. Bausch and Lomb Science Achievement Award, 1972.

. Ohio Scholastic Achievement Award in Chemistry, 1972.

. News Herald Scholastic Achievement Award, 1972.

Professional Certification:

PMP Certification through PMI

VOLUNTEER ACTIVITIES

Argentine Tango Society of Tallahassee February, 2006 - November 2009

. Vice President, Board of Directors.

African Music and Dance Organization September, 2005 - November 2009

. Board of Directors.

GrassRoots Free School, March, 1996 - 1998

President, Board of Directors

. Alternative education institution based on A. S. Neill's model school

Summerhill.

Community Classroom Consortium Member October, 1994 - 1998

. Tallahassee organization of informal education institutions united to

enhance opportunities and effectiveness in development and

presentation of educational programming for the public and development

of materials and programs to support formal education

BreakThrough Project January, 1996 - 1998

. Member of leadership team for Community project focusing on promotion

of careers in mathematics, science and engineering for minority

students.

Talbot County Partnership for a Drug Free America, 1992-1994

Easton, Maryland

. Participated in Diversity to Work Forum

. True Colors / Equity Issues Action Team

. Youth as Resources / Natural leaders Action Team

. Community Building Retreat

. Young Entrepreneurs Youth Group

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