Customer Service Human Resources
Resume:
Apt C**
Murfreesboro, TN *****
************@*****.***,
**************@*******.***
Sheri Hazzard
Objective Experienced with proprietary software for data entry and
retrieval; update and maintain customer data; familiar with general
office equipment including copiers, fax machines, and 10-key
calculators. Ability to prioritize and remain focused on the essence of
an issue Excellent with customer support services. Skilled at learning
new concepts quickly while working well under pressure
Education
3/2010-12/2010 Herzing University Online Milwaukee, WI
Bookkeeping & Payroll/ Diploma
Hands-on computer training, accounting skills and a solid business
background
4/2001-6/2005 Florida Metropolitan University Online Tampa, FL
Business Administration/Accounting
The program provides hands-on computer training, accounting skills and a
solid business background. Courses included accounting, finance, marketing,
computer applications, human resources, and business law
Professional
Experience
1/2010-6/2010 Woods Personal Services
Murfreesboro, TN
Order Processor
. Process order's to be shipped, scan orders, and locate orders in
the warehouse
. Make labels for order's to be shipped out
11/08-9-20-09 TELETECH AT HOME Englewood, CO
Customer Service Representative (Support)
. Help agents with question with customers, Take incoming calls
about customers orders
. Change ship, price match, price allowance on their orders, Take
sales orders
10/05-4/08 Jackson Hewitt Tax Services Murfreesboro,
TN
Tax Preparer/Data Entry
. Enter customer data information in the computer, prepare and do
customer's taxes
. Do general office work and manage the office for the office
manager
. Print and verify checks and activate companies prepaid visa cards
References Professional: Beverly Barrett 615-***-****
Personal: Jim Foe 615-***-****, Ken Walls 615-***-****
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