Project Manager Customer Service
Resume:
Mike Griffin
Quincy, MA 02170 *********@*******.***
PROFESSIONAL SUMMARY
Highly skilled having various IT responsibilities consisting of application development, acquisition, planning,
implementation and integration involving many environments requiring interoperability with middleware in the
medical device and manufacturing industries. Recognized team player, experienced manager, proven track record
involved in managing many projects. Strengths include:
Distribution –Logistics Financial
applications
Supply chain Manufacturing
Regulatory Taxation -
International
PROFESSIONAL EXPERIENCE
Haemonetics, Braintree, MA 2000-2010
Global Business Process Manager & IT Project Manager
Supporting Oracle EBS 11i & MRP BPCS with a mix of other applications.
• Set up distribution system for the new manufacturing facility in Draper Utah.
• Supported Oracle IPM document imaging system.
• Co-converted Phase 2 AP & Purchase Order data into Oracle EBS ERP.
• Assisted in the Phase 1 OTC/Order to Cash portion of Oracle EBS ERP implementation and its interfacing
into cTrax shipping manifest system as well as providing support for Vertex sales tax module.
• Co-led the team responsible to find and implement a ship manifest application called cTrax that allows
freight shipping and carrier connectivity with the effect of a 20% reduction in transportation rates plus 15%
increased warehouse productivity.
• Liaison to the tax department for EIE/DMD credits usually $2 mil+ per annum, Sales Tax support, designed
an international Vat tax reporting system, in addition to working with the IRS to claim and receive a $6.5
million tax credit. Assisted with FAS fixed assets. Personally doing all the above tax programming.
• Participated on the Agile PLM implementation team, authored the first Audit workflows, plus
orchestrated/designed the PS&I Complaint module’s ability to push data streams into queues to apply data to a
QA data warehouse and a MS Server to generate analytics and multiple language customer response letters.
• Designed and wrote a worldwide inventory system reducing inventory in the supply chain by 18%.
• Team leader for company of FDA 21CFR Part 11 electronic record and electronic signature compliance
Lead the IT team in an M&A: integrating products and processes into corporate MRP BPCS.
• Planned a worldwide ocean container tracking system called OTIS.
• Designed and wrote CQRS Corporate Quality Reporting System that warehoused and presented the
companies worldwide product quality details and metrics e.g., DPM/Defects Per Million.
Cole Hersee, South Boston, MA 1995-2000
Senior PA/Systems Analyst
Delivered systems, analysis, and applications that supported the manufacturing, engineering, and business as
needed.
• Y2K coordinator of a 28 member Y2K team responsible for testing, identifying, and fixing all year 2000
date problems and dealing with obsolete systems throughout the company. Project involved 1400 programs
that were corrected and tested many systems replaced.
• Designed and installed COLD storage system to archive reports on PC laser and optical disk but retrievable
via any dumb terminal on AS400 or PC.
• Member of team to interface HP Unix CAD to AS400 product structures to better implement new products
and engineering changes and file converting.
• Led planning of 10 BaseT ethernet wiring system to connect all Cole Hersee platforms.
• Designed, wrote, and implemented a system to measure Made vs. Planned.
• Worked on team to calculate and reduce cycle times, improve capacity planning, and measure work center
performance using CA/Sim400.
Mike Griffin Page Two *********@*******.***
Anderson Power Products, Brighton, MA & Carbolon, Sterling, MA 1984-1995
Manager, MIS
Directed all aspects of IT for two divisions of High Voltage Engineering responsible for all IT activities.
• Successfully merged IT systems of two divisions of the corporation by integrating manufacturing of both
division’s yet isolating the accounting. Converted Unix/QAD to BPCS for a molding company in Sterling
Mass: Carbolon. Formed and implemented the plan; supervising personnel of both divisions.
• Improved financial integration of BPCS and business processes to enable the preliminary closing of the
fiscal year in one working day.
• Led the project that restructured the Marketing/Manufacturing relationship allowing a Marketing created
forecast to drive MPS/MRP, Manufacturing to build to the forecast, and Customer Service the ability to promise
against future receipts in placing orders without having to check with Production Control (ATP).
• Coordinated the implementation of Standard Costing using BPCS including the automatic consolidation of
inventory transactions and Purchase Price variances. In combination with ATP obtaining an inventory
reduction of 70%.
• Was the earliest adapter of shop floor and time & attendance PC driven Bar Code data collection system.
• Led conversions from MRP Mapics, to BPCS36, to BPCS AS400; instituted Novell network that supported
High Voltage corporate financial staff, ran a payroll service bureau
Bergen-Paterson Pipe Support, Woburn, MA 1982-1984
Programmer
Designed and wrote manufacturing and business applications as required in a nuclear regulated industry.
• Planned and wrote a finite manufacturing capacity planning and scheduling system using constraints (in
1983, a year before Goldratt published The Goal).
Prior to 1982 was a math teacher for 7 years including desegregation at South Boston High School.
EDUCATION
U Mass Boston (Boston State College): 40+ hours most grad math and computer credits
BA, Westfield State College, 1974
TRAINING
TQM Trained (two times)
Object Oriented Programming at Northeastern with C++ 1995
EDI Harbinger 1996
6 Sigma Green Belt 2003
HARDWARE EXPERIENCE
• i5/AS400, PC's, HP9000, Ethernet, and PC platforms, bar code terminals, various switches, hubs,
printers, scanners, optical drives.
SOFTWARE/APPLICATION EXPERIENCE
Languages: RPGILE, IV, II; Cobol, CICS Cobol, Basic
SQL: M/S SQL Server, Oracle PL/SQL, i5/AS400 SQL
DB’s: DB2, MS SQL, Oracle, Access, Progress, dBase, rbase
• Integration to and from middleware webMethods of various .xml & HTTP post the likes of Oracle
EBS 11i, Agile PLM, Vertex, iTrax, BPCS, Mapics, CA/Sim, Corp Tax, IPM
Other: BRIO Hyperion Query, Client Access, NT, TCP/IP, Netware, Windows & DOS
Office Pro, including Project Manager, Linux, Windows, Lotus
Mike Griffin Page Three *********@*******.***
REGULATORY EXPERIENCE
ISO, ISO13485, QSO, GMP, FDA/820 & 21 CFR Part 11, COBIT, 404
COMMUNITY RELATIONS
Board of Director of the Boylston Chess Foundation
Lifetime member of the USCF (United States Chess Federation)
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