Sales Manager
Resume:
Donna Steiner
Fair Haven, NJ 07704
************@*******.***
Summary
Over 30 years of experience in the pharmaceutical and IT industries,
predominately in consulting/staffing firms. Most recent positions as
Account Manager, encompassing sales, recruiting, and management of client
accounts. Relationship, service, and quality driven. Creative, energetic
and dedicated with excellent interpersonal and communication skills to
effectively interact with individuals at all levels.
Experience
ThinkCentric, June 2006 - September 2009
Established and developed Clinical Research Staffing division to service
pharmaceutical / biotech industry clients. Responsibilities included
sales, account management, and recruiting. Opened numerous business
accounts based on previous relationships, research and cold calling.
Winnertech, acquired by Medical Staffing Network, March 2003 - April 2006
Account Manager for clinical research staffing in the pharmaceutical
industry. Before acquisition primary function was to recruit for both
permanent and consulting positions. Opened new business accounts based on
developed personal relationships in firms where business could be done
directly with hiring managers. Suggested and implemented recruiting
solutions to expand placement base.
Volunteer work in Haiti, August 2002 - November 2002
Velankani Information Systems, Inc. Feb. 1995 - June 2002
Account Manager of telecommunications based staff supplementation business
for AT&T, Lucent Technologies, Avaya Communication, and Telcordia
Technologies. Responsibilities included sales, recruiting, interviewing,
and consultant management. Placed 38 consultants in first year by dint of
client relationships and recruiters specifically dedicated to my
requirements.
Progressive Systems, Inc. Aug. 1988 - Feb. 1995
Responsible for growth of business while owner on billing. As Account
Manager, duties included sales, recruiting, and management of consultants
at AT&T. Recruited, hired and placed system test team of 5 people based on
client relationship on sole source basis.
Cap Gemini America, Sept. 1979 - June 1988
Began as consultant in a system engineering department at Bell
Laboratories. Promoted after six months to account management of other
consultants at multiple Labs locations, in addition to regular assignment
responsibilities. Promoted to position of Technical Director, was
responsible for management of up to fifty consultants, hiring/firing
decisions, sales and recruiting support. Promoted to sales, was
responsible for Bell Laboratories and Bellcore (now Telcordia) accounts.
In sales, always met or exceeded quota.
Brookdale Community College, Oct. 1977 - Sept. 1979
Designed, developed, and tested various financial aid, registration, and
accounting systems using CICS and relational database (TOTAL).
PRMMI, Sept. 1976 - Oct. 1977
As Senior Programmer/Analyst, designed and developed shipping and General
Ledger applications.
Part Time Employment, Jan. 1974 - Aug. 1976
For Keystone Computer Associates, documented Hoffmann-La Roche system, and
participated in development of banking system. For Software Education,
provided lab support for training classes. Also taught Assembler language
for a computer school.
Keystone Computer Associates, Sept. 1969 - Dec. 1973
Junior Programmer through Project Leader on various accounts including Bell
Laboratories, NY Telephone, Singer, ITT, Warner-Lambert, Hoffman-La Roche,
etc. Project Leader of team of six on fixed price system for Roche,
brought in on time and on budget.
Metropolitan Life, June 1967 - Sept. 1969
As a Programmer Trainee/Junior Programmer participated in gathering
requirements from the user community, designing, coding, and testing of
several insurance applications.
Education
BA, Russian, 1967, Douglass College
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