Project Manager Six Sigma
Resume:
Christopher Vallery
**** **-*** ***** #***, Austin, Texas, 78726
Home Email: ********@*****.***
Phone: 512-***-****
R ecent Employment:
Project Manager Senior Analyst, Global Services Readiness, Engineering & Warranty
Dell Inc, September 2007-June 2010
D uties:
Manage New Product Implementation in the Dell Solution Network and Delta Knowledge
Design and create content for both Knowledge Bases, while managing workflow.
Transition existing content from the Dell Solution Network into Delta Knowledge while updating and simplifying
older content
as needed.
Technical Proficiency:
Project Management
BPI (Six Sigma) – Green Belt 25530 completed for $188,704 annual savings
BPI (Six Sigma) – Yellow Belt 27971 completed establishing a new process
BPI (Six Sigma) – GDI 30348 completed for $567,864 annual savings
Applications
Photoshop
Paint Shop Pro
Microsoft Office (all versions)
Illustrator
QuarkXPress
Word Perfect
Snag I t
Extensive Knowledge of
Experience With
Technical Certifications
Computer Hardware (all form factors)
HTML
MCP Windows 2000
JavaScript
A+
Employee Training
Forum Management
Product Launch Cycles
Capacity Planning
Former Employment:
March 2005 to
L 3 Technical Support Analyst
Dell Inc
September 2007
Round Rock, Texas
February 2004 to
Technical Writer Analyst
Dell Inc
March 2005
Round Rock, Texas
September 2002 to
CSQ Workload Manager
Dell Inc
February 2004
Round Rock, Texas
February 1999 to
Technical Support Specialist I
Dell Inc
September 2002
Round Rock, Texas
July 1998 to
Skill Trainer
Cracker Barrel OCS
August 2006
Slidell, Louisiana and Round Rock, Texas
J une 1997 to
POS Technical Trainer
Cracker Barrel OCS
July 1998
Lebanon, Tennessee
December 1995 to
Store Opening Trainer
Cracker Barrel OCS
June 1997
Slidell, Louisiana and Lebanon, Tennessee
E ducation:
May 1995
B.A.
Communications
Southeastern Louisiana University
Minors:
Journalism
Hammond, Louisiana
Technical Writing
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