Human Resources Manager

Terri L. Duong

***** ******* ***., ** *****, CA 91732

Phone 626-***-****

***********@*****.***

Skills:

Excel, Word, PowerPoint, Outlook, Lotus Notes, SAP, Recruitmax, PeopleSoft,

Kronos, Infinium, Internet,

bi-lingual, fast learner, multi-task, and data entry.

Work Experience:

Care1st Health Plan, Monterey Park, CA

April 2006 - April 2007

Human Resources Coordinator/Training

. Outsourced /screened resumes and forward them to department

manager/Directors/VPs

. Posted open requisitions and worked with temp agencies

. Scheduled interviews

. Conducted Background checks

. Completed New Hire Paperwork

. Scheduled and assisted New Hire Orientation

. Created Memos for distribution

. Conducted CBT (training) for New Hires and Temps

. Maintained CBT spreadsheet and other excel files

PDQ Services/Coca Cola Bottling Company, Los Angeles, CA

April 2005- April 2006

Human Resources Assistant (Temp)

. Screened applicants and submitted them to the hiring manager through

Recruitmax

. Scheduled interviews and drug/physical tests

. Submitted and reviewed background checks for any discrepancies

. Prepared formal letters for distributions of offers and

disqualifications

. Completed New Hire Paperwork

. Made sure all documents are completed according to State

Laws/Regulations

. Presented New Hire Orientations

. Closed Requisitions in Recruitmax and ensure upload into SAP

. Front Desk Operator/ answered multi-phone lines

. Processed Unemployment Claims

. Audit New Hire Paperwork

. Managed WBU HR Process Inbox and updated excel files

California State Polytechnic University, Pomona, CA

Jan. 2004 - March 2004

Human Resource Intern

Prepared COBRA packets for 23 year-old deletions

Processed and prepared paperwork for medical and dental forms

Entered data into PeopleSoft

Evaluated incoming applications and closed recruitment files

Produced Manager's HR Manual

Performed and completed complex calculations for a confidential project

Signed-up Faculty, Staff, Students and Volunteers and checked I-9 status

California State Polytechnic University, Pomona, CA

Jan. 2003 - March 2003 & June 2003 - Sept. 2003

Teacher Assistant

Assisted Professor in classroom and during tutorial sessions

Assisted other students' questions regarding theories and homework in

Business Law

Graded homework and exams

Bank of America, Los Angeles, CA

July 2001 - Dec 2003

Lockbox Processing Specialist

Processed multiple checks from 30 different accounts

Achieved superior productivity level of about 140% a quarter

Assisted other co-workers in the module if needed

Recognized as a team player

Education:

California State Polytechnic University, Pomona, CA

. Bachelor of Science: Management and Human Resources, June 2004

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