Customer Service Sales

STEVEN LOEWEN

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***** ****** **, ******, ** 36526 . 251-***-**** .

abl9fg@r.postjobfree.com

OBJECTIVE

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Dynamic professional seeking a challenging position with an established

company that can enable my growth and development as a professional.

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WORK HISTORY

Gulf Coast Hubcap & Wheel

Nov 2008 to Dec 2009

Inventory/Office Manager/Sales

I was responsible for all employees, customer service, all wheels,

tires, layaways, and products being ordered. Also, I was held

accountable for all money in the cash register, deposits in the safe,

and deposits taken to the bank. I was responsible for keeping computers

updated with anti-virus and anti-spyware, and all other software updates

on the office and shop computers. And I also had authority to sign

checks for the owner when he is not in the store.

Spanish Fort, AL

Best Buy Sep 2006 to Oct 2008

Geek Squad

Recommended and installed anti-virus programs, spyware programs,

Microsoft Office, operating systems, and various other software

programs, installed hard drives, slave hard drives, video cards, network

cards, ram, power supply, sound cards, air cards, Successfully retrieved

and backed up data from dead computers, Removed viruses and adware

programs from infected computers, Performed system diagnostics, Shipped

and received computers and electronic devices that could not be repaired

in store to the service center, Called customers for status of their

computer and sold services over the phone, helped with service log and

service tags to keep an organized work area.

Microsoft Windows Vista Training Certified

C.A.R.E. + Training (Contact customer, Ask questions, Recommend product,

Encourage the customer, and + is for great customer service)

Real Estate Sales Loxley, AL

Assist To Sell May 2006 to Aug 2006

Worked on commission only basis to list and sell Real Estate to the

general public

Sales Associate Daphne, AL

The Home Depot Jun 2005 to Apr 2006

Volunteer Work

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First Baptist Church of Fairhope Fairhope, AL

Media Team (cameras/control booth) Dec 2008 to present

Praise Band (guitar)

EDUCATION

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Auburn University Auburn, AL

Bachelor of Science in Economics Dec 2004

Faulkner State Community College

Cisco Hardware and Software Support, A+ Bay Minette

Present

CCNA

Special Skills

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I am able to work independently with most hardware repairs, and most

software installations/removals/problems. I have had hands on experience

with programming Cisco routers and switches using OSPF, EIGRP, RIP

protocols. I have created VLANS, DHCP pools, NAT, PPP, HDLC, and ACLs in

packet tracer as well as on Cisco router and switch through hyper

terminal on Windows XP pro. I had hands on experience in a cabling class

creating 568A, 568B, straight tip fiber, coaxial, and patch panels.

Also, I am currently studying for the Cisco CCNA exam.

Contact this candidate