Customer Service Sales

Petal Wellington

Objective

To obtain an entry-level opportunity in the field of marketing or business administration that requires excellent interpersonal and organizational skills.

Skills Summary

1. Set priorities and effectively manage multiple deadlines

2. Strong Microsoft Word, Excel, PowerPoint, Outlook

3. Excellent Customer Service

1. Marketing & Sales

2. Research Skills

3. Demonstrate professionalism

4. Experienced front desk management

1. Flexibility for overtime

2. Strong attention to detail

Education

Bernard M. Baruch College of the city university of new york, ny Bachelor of business administration in marketing Management

1. Anticipated, September 2010

2. Employment History

Amster Rothstein & Ebenstein llp – New york, NY

Receptionist, 01/09 to Present

1. Manage a high volume of calls through multi line switchboard

2. Transfer calls and relay accurate messages to appropriate party

3. Meet and greet high-level clientele and visiting executives.

4. Arrange weekly meetings

5. Schedule and coordinate conferences, equipment and catering for attorneys

6. Update company directory and facility maintenance

7. Complete ad hoc administrative projects as needed

8. Handle unemployment responses

9. Monitor incoming and outgoing deliveries

10. Organized travel arrangements- car, flight, hotel

DR. ANGELO FERRIERI CHIROPRACTIC – BROOKLYN, NY

Office Assistant, 06/07 to 12/08

1. Oversaw front desk- office operations and provide impeccable customer service

2. Scheduled patients for busy office averaging over 150 appointments weekly

3. Performed clerical duties-data entry/recording, filing, faxing, coping, accounts payable/receivable, verifying insurance benefits

TELESESSION CORPORTATION. – NEW YORK, NY

Tele-Marketer, 09/06 to 05/07

1. Contacted doctors in participating in live teleconferences on medical drugs.

2. Explain premises of teleconferences and answered questions from clients.

3. Scheduled appointments, delivered prepared sales talks, reading from scripts that described conference.

4. Recognized and awarded by supervisors as being efficient for booking the most conferences for the month.

VOLUNTEER WORK

PricewaterhouseCoopers –06/22/09 to 06/23/09

Campaign “Make Responsibility Count” – New Orleans

1. Selected to participate in a volunteer service trip to represent Baruch. Went to New Orleans to aid in ongoing recovery efforts for two days.

2. Worked with other college students around the United States, PwC partners and Hands On Network to show importance of corporate responsibility and giving back.

3. Created bus signs through silk screening, business signs, bicycle racks and build benches for a local park and community.

1326 St. John’s Place, #9 Brooklyn, NY 11213 347-***-**** *****.**********@**********.****.***

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