Innovative and articulate retail management professional with superior
communication and presentation skills. Excellent qualifications in
strategic forecasting, planning and scheduling of human and capital
resources. Creative leader with strong track record of team building
through effective employee development, motivation and incentives. Proven
ability to maximize resources, increase sales and improve profitability in
a variety of situations.
Professional Experience
EVENT IMAGING SOLUTIONS, INC (A KODAK COMPANY)
2010-present
District Manager of Retail Operations West
. Brought back into Kodak to stabilize a district that has performed
poorly & has poor partner relations.
. Changed my management team in 3 of 4 operations within my district
that has produced immediate results.
. Identified many new opportunities within the parks to drive capture &
sales.
. Currently working on 3 new business opportunities that will bring in
an additional 2.5 million in revenues.
. YTD performance has exceeded budget as well as PY in revenue & Labor.
DIGIPHOTO ENTERTAINMENT IMAGING
2008-2009
Director of Retail Operations
. Selected by the company to provide unique imaging services to major
resorts and theme parks in the Middle East.
. Lead & directed company in aggressive expansion plan in Dubai,
Singapore, Malaysia, France, and Bahrain.
. Responsible for 7 district managers, 60 managers and up to 450
employees across 40 attractions including Atlantis, Ski Dubai, Dubai
Mall Aquarium, Ice Rink, Sega, Singapore Zoo, Night Safari, Eiffel
Tower, Genting Highlands, KL Tower, Sunway lagoon in Malaysia.
. Lead management team to achieve 40% growth from 2007 to 2008.
. Created and implemented pricing & marketing strategies that lead to
our biggest quarter of revenue in company history.
. Used hands-on management approach to develop team leadership skills
that resulted in 11 promotions and generated over 12 million USD in
top line revenue. 2009 trend is currently 68% above PY and on pace to
exceed 20 million in top-line revenue.
. Currently trending to have double digit growth in bottom-line P&L.
. Played a significant role in new business development to land new
contracts at many attractions including Dubai Mall Ice Rink, Sega,
Kidzanna, Sunway Lagoon, Rainforest Caf , and Burj Tower, KL Tower.
DOLCE INC
2007-2008
Director of Retail Operations & Business Development
. Part of senior management team who established a media company which
provides quality entertainment for those who love all things Italian.
. Landed deals with major distribution companies that produced Dolce Inc
first revenue channel through DVD sales. (Target, Barnes & Noble,
Borders, Amazon, etc)
. Executed marketing programs and built relationships with our sponsors
for future programs. Movie premieres, autograph signings, ringing
opening bell at the NASDAQ stock market are a few examples.
. Pitched two new reality series to major television companies and
agencies. (FOX, NBC, CBS, SONY, CAA, UTA, ICM, AND ENDEAVOR)
. Closed deal with movie set in Italy to produce television series.
Event Imaging Solutions, Inc. (a Kodak Company) - Southern California
2003 - 2007
Director of Retail Operations
. Selected by company that enhances theme park guest experiences by
providing unique imaging services to manage all aspects of West Coast
region.
. Responsible for four district managers, 43 managers, and up to 750
employees across 18 theme parks including Disneyland, Universal
Studios, Magic Mountain, Six Flags, Legoland, Raging Waters, the San
Diego Zoo and the Golden Gate Bridge
. Leverage hands-on management approach, while developing leadership
skills of management team, to drive regional sales from $12.5M to
$18M. Train subordinate managers how to forecast sales and schedule
accordingly.
. Designed and implemented pricing strategies that facilitate up selling
to larger image packages; efforts led to 5% increase in sales.
Rearrange retail site workflow in ways that minimize time spent
waiting in line, improving customer satisfaction and increasing
revenue.
. Key member of team that developed national industry award-winning four-
phase management training programs. Ensure flawless operations at
Hollywood movie premier parties, effectively managing equipment and
materials availability along with proper staffing.
. Played a significant role with sales team, bringing in 10 million in
new business in 2006.
The Rockport Company - Various Locations 1997 - 2003
Account Executive 2000 - 2003
. Challenged to drive sales and revenue growth in Mountain States and
Southern California retail regions. Responsible for selling product
to retail clients, educating the client regarding features and key
selling points and providing sales support.
. Utilized retail sales expertise to analyze clients' business and make
product recommendations that maximized sales and revenue.
. Sold 40,000 pairs of slow-selling product to nationwide sporting goods
retail chain, cutting unnecessary inventory costs.
. Recognized for excellent results with "Account Executive of the Year
Western Region" and "Number 1 Percent and Dollar Gain in the Company"
awards.
National Marketing Development Representative 1999 - 2000
. Promoted to position responsible for ensuring proper display, pricing
and presentations of product by retail clients; periodically met with
clients' executives to discuss product presentation and sales.
. Developed and taught brand training programs for retail employees and
directed the development of training videos and displays.
National Marketing Development Representative (Continued)
. Part of team that developed presentations for nationwide footwear
symposiums that garnered "best vendor" votes at each symposium.
Presented to group sizes ranging from 10 representatives to almost
100. Created unique and innovative methods that ensured brand
recognition among symposium attendees.
General Manager 1997 - 1999
. Hired by leader in comfort footwear industry to revive and turn around
poorly performing retail location in Manhattan, New York; managed over
20 employees.
. Influential member of team that created management training programs
to develop employee talent.
. Led store from annual losses to become first Rockport retail location
to generate $2M in sales over a 12-month period; accomplished this
with pre-existing team.
Foot locker - Various Locations 1990 - 1996
restaurant business
1985-1990
Education and Specialized Training
Hudson Valley College - Albany, New York 1986
Associate of Science in Food Administration
Member of IAAPA
2009
University of Phoenix - Online Business classes (12 credits)
2002
Future Leadership Program 1998
Executive Training Program 1990
Several Supervisor & Sales Training Programs
Certified in Sailing and Diving.