Donna Paparazzo
Spring, TX 77386
**********@*****.***
EXECUTIVE SUMMARY
Experienced Human Resources professional with 20+ years in executive roles
with a leading oil and gas service company. Progressed through positions
of increasing levels of responsibility in both business units and
enterprise-wide roles. Revenues at business units ranged from $1B to $5B,
with employee populations up to 18,000. Strong technical HR background with
solid experience in:
? Strategic Planning ? Acquisitions and
Divestitures
? Organizational Design ? Change Management / Merger
Integration
? High-Performance Team Development ? Executive Development
PROFESSIONAL EMPLOYMENT
BAKER HUGHES, INC., Houston, Texas 1981 -
2010
VP-HR - BHI Corporate and Supply Chain, Houston, TX 2009-2010
Spearheaded organizational design initiatives to achieve cost savings by
optimizing and streamlining the global supply chain, outsourcing
transactional finance activities overseas and redesigning IT, Legal, HSE,
Marketing. Surpassed timeline by 12 months accelerating cost savings
targets.
VP-HR - BHI North America Region, Houston, TX 2008-2009
Leveraged business relationships in driving change and building commitment
for the geo HR model.
. Attained reduction in service delivery costs by staffing a high
performing HR team providing support across decentralized business
units.
. Improved new hire productivity by establishing better assimilation and
orientation programs.
. Negotiated agreement with divisional leadership teams to harmonize
divisional policies.
. Structured a NA talent acquisition team, setting a hiring pace of 5000
employees/year while reducing time to fill from 95 to 43 days.
. Centralized a shared services delivery team for all back office
support from offer to termination process, reducing FTE headcount by
10%.
VP-HR - Centrilift, Claremore, OK 2006-2007
. Strengthened commitment to performance management with the use of
win/win communication, clarifying benefits of goal alignment to
financial and business targets.
. Overhauled and expanded college recruits' rotational and mobility
program to triple hiring and placement goals.
. Exceeded $3M in cost savings by documenting and eliminating
redundancies in training and moving to a just-in-time model.
VP-HR - Baker Atlas/BHI HR Director, Houston, TX 2001-2006
. Devised and sold business case to C-level leadership through country
leadership for establishment of an international BHI HR service
delivery model.
. Started up BHI HR operations in Nigeria, Russia, Kazakhstan,
Indonesia, Malaysia, Brunei, Brazil, Mexico, Kuwait, UAE, Saudi Arabia
and Australia, minimizing legal exposure and addressing non-
compliance.
. Integrated Atlas leadership into BHI culture by influencing leadership
on benefits of management effectiveness in performance management.
. Prepared and managed the employee survey and 360 feedback tools to
augment integration efforts.
. Presented vision of shared service delivery model to sister division
and realized costs savings of 6% in HR costs after implementation.
VP-HR - INTEQ and Baker Atlas, Houston, TX 1999-2000
. Consolidated manufacturing and technology groups, generating changes
in compensation, reporting structures, benefits, policies and
practices.
. Devised and marketed relocation incentives and retention programs,
thereby successfully retaining key Atlas technical staff.
VP--HR - Hughes Christensen, The Woodlands, TX 1993-1999
. Broadened employee engagement via self-directed team training that
resulted in improved productivity, reduced scrap, increased on-time
delivery, and eventually decertification of USWA.
. Drove identification of technical and behavioral competencies for all
functional groups by collaborating with leaders and key managers.
. Formulated and implemented a profit-sharing plan across the
organization and a sales incentive plan to improve line of sight and
company performance. Gross margins more than quadrupled in three
years.
. Headed BHI recruiting team defining vision and strategies.
Benchmarked best practices, surveyed students, selected and
implemented e-recruitment tool, organized advertising campaign and
training.
. Guided litigation by convincing leadership to litigate rather than
settle a +$1M suit. Jury verdict was in favor of the company.
. Acquired Canadian company undertaking due diligence and integration
plan in record closure of 90 days.
Supervisor/Manager/Director-HR - Baker Oil Tools, Houston, TX 1988-1993
. Prepared integration plans consolidating two business units and a UK
acquisition. Consulted with managers and employees to identify issues
and to communicate plans.
. Adapted to business cycles by introducing furlough programs to retain
key talent while reducing manpower costs.
. Evaluated and selected HR software, including payroll, and launching
on time and within budget.
Assistant/Supervisor-HR - GE/Hughes MPD, Houston, TX 1981-1988
. Delivered testimony at ALJ hearing for NLRB charges, obtaining a
dismissal of all charges.
EDUCATION / CERTIFICATIONS / AFFILIATIONS
MBA, Baker College, Center for Graduate Studies, Flint, MI
BBA, cum laude, Organizational Behavioral Management, University of
Houston
CCP - Certified Compensation Professional; SPHR - Sr. Professional in HR
Thunderbird, The Garvin School of International Mgmt, Leadership Program
Lominger's Leadership Architect Tools (Competency Tools)
Board Member: Center of Human Resource Management - Texas A&M
HR Chair: Petroleum Equipment Suppliers Association
BHI Leadership Teams: Thrift Plan Investment Committee, Change
Leadership,
HR Process Owner for Reengineering, Redesign of Incentive Schemes