Data Analyst

Qualifications Summary __________________________________________

I am a detail-oriented Analyst familiar with product development and

improvement. My 12 year background draws upon independent and team

successes. I have organized, tested and implemented reporting procedures

based on data mining and thorough testing. These teams have provided me

with great consultant roles in the states and abroad.

> Attentive communication acting as a liaison between Technical Team and

customer regarding changes with significant impact on current system

> Excellent analytics involving Visio workflows, reports and Power Point

to executives

> Strong organization skills with the ability to handle multiple tasks

simultaneously

History of excellence in

- Business Objects - Project Prioritization -

Data Integrity

- IT Change Management - Data Warehouse -

SAS/SQL Programming

- Ad-hoc Reporting - Business Requirements - User

Acceptance Testing

- Oracle, Teradata, DB2 - Troubleshooting -

Client Training/Education

Professional Experience __________________________________________

Capital One, Plano, Texas, USA 4/2010 -

current

Data Analyst, consultant

I perform data migration to create new data warehouse for business users to

extract data/reports.

- Function as SME for Bank South, SBO Coastal and SBO DMI; develop, test

and implement correct mapping to create reports on new Mortgage data

warehouse

- Collaborate with DBA's Data Stewards, and Business to create to create,

execute and document report results for UAT test cases

Mass Mutual, Las Vegas, Nevada, USA 10/2008 - 03/2010

Broker (Series7, Series 66)

I developed strategies based on risk tolerance for various sized portfolios

- Performed trend analysis to assist clients with long run investment

choices

- Functioned as a consultant working with CPA's, investment bankers, and

lawyers with project development ensuring compliance standards are met

HSBC, Las Vegas, Nevada, USA 08/2007 - 10/2008

Lead Analyst/Testing

I oversaw Credit Risk projects by scheduling regular group discussions with

business users, system users, technical development personnel and marketing

managers

- Used Teradata SQL output directly working with GM executives to determine

if the number of fee waivers affected cash flow, credit card account

closures and customer complaints

- Junior Analysts and I held workshops to share ideas on cost reduction and

increased revenue

Barclay Card, Northampton, Northamptonshire, UK 02/2005 - 05/2007

Lead Analyst/Testing, consultant

I co-managed the development and maintenance of User Acceptance Testing

with Change Management providing accurate consumer data for reports,

spreadsheets and charts used for senior management decision making

- Utilized Credit Bureau block data (Experian, Equifax, Trans Union) and

SAS analysis for UAT of potential borrowers

- Fellow consultants and I presented flows, scoped proposals and tested

output to review business cases; information used to provide a balance

between customer expectations and financial profitability

- Collaborated with Existing Customer Team to determine credit worthiness

and detailed time lines of monthly statement check distribution

MBNA Europe, Chester, Cheshire, UK 04/2004 -

09/2004

Functional Business Analyst, consultant

I strategized with team members to produce process documents that developed

a consumer data system to address customer suppression requests across all

businesses

- Partnered with Testing Coordinator, IT Change Management and Testing Team

to assess project feasibility, gather business requirements and create

functional business specifications

- Coordinated with the Legal team to determine priority and ensure

compliance based on regulatory standards

Capital One, Richmond, Virginia 05/2003 - 03/2004

Business Analyst, consultant

I automated existing daily processes providing Junior Analysts with

reliable data for identifying pre-approval fraud (reducing the number of

delinquent credit card loans)

- Initiated the successful technical advancement of Excel and Access

processes to guarantee reliable data for ad-hoc reporting

- Conducted systems analysis to determine the best methodology to move

existing Oracle database processes to Teradata

Acxiom, Conway, Arkansas 11/1998 - 02/2003

Data Analyst

(Clients included Chase Manhattan Bank, GE Capital, Providian)

I shared a hybrid technical skill set (Oracle SQL, Business Objects, Valex,

Access and Excel) to skillfully deliver end-to-end software implementation

at the client site

- Engaged with IT Technicians to establish three-tier architecture over

dedicated T1 between UNIX platform and Terminal Server for Business

Objects reporting at client site (GE Capital)

- Demonstrated leadership by partnering with programmers to perform large-

scale database conversions ensuring output met IT Audit standards (Chase)

- Utilized Credit Bureau data and SQL/SAS analysis to assist Marketing with

segmentation

Junior Achievement 06/1996 - 10/1998

IT Specialist

I consulted with management teams to perform technical review of hardware,

software and services prior to The Raiser's Edge software implementation

used for marketing

- Provided Crystal Report training and new operational procedures to

standardize data presentation for local board members

- Established and trained a power-user group to function as proficient

experts of The Raiser's Edge, a non-profit, campaign management tool

Education Background ____________________________________________

Master of Arts in Economics - 1994

University of Texas at Austin, Austin, Texas

Bachelors of Science in Economics (math minor) - 1992

University of Tulsa, Tulsa Oklahoma

Contact this candidate