Scott Harrison
***** *.*. *** ****** ( Pembroke Pines, FL 33027 ( 954-***-**** (
*******@***.***
Targeting Entry-Level Helpdesk Positions
0. Energetic, self motivated, certified professional skilled in
configuration and troubleshooting PC hardware, operating systems and
software applications.
0. Consistently recognized for technical troubleshooting skills used to
rapidly and cost-effectively resolve challenging technical issues.
0. Quickly learn and master new technology; equally successful in both
team and self-directed settings; and proficient in a range of computer
systems, languages, tools and testing methodologies.
Education
Keiser University - Fort Lauderdale, Florida
A.S. in Computer Network Administration program 2000
Technology Summary
Certificatio CompTIA A+
ns:
Systems: UNIX, Windows 9X/NT/2000/XP/2K3, Novell NetWare, Mac OS
Databases: Oracle, ADB2, Relational Databases
Languages: Visual Basic, SQL, HTML, ASP, CSS, C++, CGI, Perl, Java
Software: MS Project, MS Visio, MS Office, Lotus Notes
IT Related Experience
Supervisor of Elections - Fort Lauderdale, Florida
0. Helpdesk Technician, (03/10 - 04/10; 07/2008 - 11/2008)
0. A temporary contract that was available whenever there was a General
or Primary election in Broward County, Florida with the Supervisor of
Elections Office.
0. Programmed, updated hardware and software and also ran the EViD's
(Electronic Voter Identification)
0. Maintained Runbeck Ballot on demand printers, by replacing consumables
and changing belt drives and so forth.
0. Took part in audits and recounts of the elections.
Proactive Business Solutions - Oakland, California
. Conference Support Technician, (11/07 - 01/08)
. A temporary contract assisting in the set-up and break down of
computer equipment in the Miami Beach area for conferences held by
Bank of America.
. Added hardware to computer systems such as: hard drives, video cards,
sound cards, SCSI devices, printers and scanners.
. Set up Windows XP based network using Cat5 Ethernet topology, spliced
cables, laid cables and installed computers.
. Maintained and setup new user security accounts for Windows 2003
Server.
Non-Related I.T experience
Security Officer Andrews International 01/2009 to
present
Front Desk Security Officer Citrix 01/2007 to
07/2008
Carpet Care Technician Stanley Steemer 03/2006 to 11/2006
Billing Clerk ANC Rental Care Corp 07/2004
to 02/2006