TECHNICAL EXPERTISE
Certifications: CompTIA Network+, CompTIA A+, MCTS Windows Vista
Configuration, Windows Server 2008 Active Directory,
Windows Server 2008 Network Infrastructure, Windows Server
2008 Applications Infrastructure, Configuring
Operating Systems: Windows98, NT, 2000, XP, Vista, 7, Linux, and UNIX
Hardware: Laptop, Workstations, Cisco 1700/ 2620/ 3725/ 7200 series
routers, Printers, Scanners, Juniper routers, and Linux
routers
Software: Visual Basic 2008, MS Office Suite (Word, Excel, Access,
PowerPoint, Outlook), Adobe Acrobat, Cisco IOS, Norton 360,
JunOS, and Quagga, MS SQL Server 2008, Java, JavaServer
Pages, HTML, and CSS
Networks/ Protocols: LAN/WAN, SMTP, FTP ICMP, RIP, IGRP, DNS, DHCP,
TCP/IP, NAT, POP3, TELNET, BGP, OSPF, SPANNING TREE
PROFESSIONAL EXPERIENCE
Computer Consultant - Miami, FL Jan. 2001 -
Present
Technical Engineer
Software installation and maintenance on customers'
home and work computers.
Assist in spyware, Trojan, and virus removal.
Home and business networking support.
Tag Support Company - North Lauderdale, FL Jan. 2008 - Mar.
2009
Technical Engineer / Phone Administration
Successfully implement and migrate to solutions
offering more stability and reliability and easier
maintenance, while supporting the existing technical
infrastructure and applications.
Implement system features that increase accuracy on
client's computers.
Home and business networking support.
EDUCATION
Florida International University Miami, FL
Bachelor of Science in Computer Information Technology August
2008- December 2010
Concentration: Network & Database Administration
PROFESSIONAL REFERENCES
Colin Alexis
Customer Representative
AT&T
100 West Cypress Creek Road
Fort Lauderdale
Kevares Morgan
Tax agent
Wizard Tax Services
2746 NW 167th Street
Miami Gardens, FL
Michael Kindred
Tech Trainer
Tag Support Company
7562 Southgate Boulevard
North Lauderdale, FL
954-720-400