Manager Management

Summary Statement:

Results-oriented IT Professional with proven track record of delivering

complex projects on time. Managed large scale data center environmental

audits with a concentration on infrastructure, the physical layer, and

disaster recovery planning. Effective, self-motivated IT leader

specializing in gathering, defining business requirements, database design,

and development of leading toward efficient process improvement, while

engineering software solutions to manage audits, business unit management,

assets management (IT & non-IT), and support services. Expert in

determining, deciphering client requirements, and practiced in delivering

business compliance practices with an emphasis on business continuity and

stabilization.

Technical Summary:

Applications Expertise:

Oracle, ERWin, System Architect, Visio, SQL Server, Aperture Vista version

400 and version 600, Business Objects, MS Project, Atandra Data Flow

Manager, Marimba, Peregrine AssetCenter, HP AssetCenter, SharePoint, iTRACS

Physical Layer Manager (PLM), AutoCad, Oracle Financials.

Technical Expertise: Data Analysis, Data Modeling, Technical Writer, Change

Control, SAS, Security.

Professional Experience:

Morgan Stanley, New York, NY Apr

2010 - Jul 2010

Technical Writer (Contract, 3 months assignment)

Aperture Vista 600 Proof of Concept (POC)

. Developed metrics and performance reporting for Morgan Stanley's Tier 1,

Tier 2, IT asset management environments, SDLC validation deliverables,

and business as usual (BAU) practices.

. Documented technical standards, monitored user acceptance testing (UAT)

to evaluate technical functionality practices from eight strategic data

centers for the Americas, Europe, and Asia for (POC).

. Organize user guides, and training material requirements for Aperture

Vista Proof of Concept (POC).

. Developed central repository SharePoint dashboard for information of

security events, technical failures, remediation path and monitor

remediation status, and review this information with third party vendor

to proposed a resolution timeframe as required by the statement of work

(SOW) agreement to document data migration progress, symbol requests, and

progress to resolve software tracking issues.

Bloomberg, LP, New York, NY Feb

2008 - Jan 2010

QA Analyst (Contract)

iTRACS Physical Layer - Network Infrastructure Alignment

. Managed and tracked corrective actions with network operations team

leaders to develop business defined high level business work flows, and

applied standardization process to audit observations.

. Monitored the integrity, timeliness for critical process flows for the

support team responsible for infrastructure point-to-point hard wire

topologies cabling audits of over 12000 devices in 11 zones.

. Gathered, analyzed, and documented critical facilities management network

infrastructure, power redundancy & connectivity for the future rollout of

proprietary IT Asset Management system.

. Developed asset connectivity cable management auditing database using

ERWin, and MS Access. Improved data quality, revised standardization of

power strip naming convention, and power redundancy verification from the

Uninterruptible Power Supply (UPS) to the power strip receptacle.

. Acted as QA role for audit progress, metrics reports, data extractions,

and reporting from Asset Management database; performed data cleansing

analysis, & supported audits engagements.

Thomson Reuters, New York, NY

Dec 2006 - Dec 2007

Infrastructure Auditor (Contract)

Aperture Vista 400 & HP AssetCenter Deployment 4.3

. Managed wall-to-wall data center infrastructure audit of over 5500

network devices connected from the busbar to the receptacle for Aperture

Vista, and HP AssetCenter deployment.

. Analyzed Data Center PDU impact analysis scenarios, audited critical

assets for the Power Down Project, identified control weaknesses and gaps

thru testing for DR/business recovery action plans.

. Documented visualization of business process flow, procedures, work

instructions, and tooling requirements definition of KPIs with senior

global process champions for rack and stack installs, moves, adds, power

redundancy, and changes (IMAC) using HP ServiceCenter / AssetCenter.

. Coordinated the compliance efforts with financial auditors managing

integrated audits for fixed assets for Sarbanes-Oxley (SOX) Act testing

and internal control reviews.

Town Hill Farm, Lakeville, CT

Jan 2005 - Nov 2006

Consultant (Contract)

QuickBooks Project

. Conducted comprehensive evaluations of ongoing functions and identified

areas for operational efficiency enhancement.

MetLife, Long Island City, NY

Apr 2004 - Nov 2004

Consultant (Contract)

Windows XP Migration Rollout & Peregrine Asset Center 4.1

. Completed and managed desktop asset IT management system for the national

migration of over 15,000 end-user desktops and laptops in six months from

commission through disposition using Peregrine AssetCenter 4.1 table

manipulation using SQL. Identified security risks to the organization's

LOB, total cost of ownership (TCO), and recovered assets.

. Monitored assets and developed customized scenarios, data cleansing,

extraction, report design, ad-hoc reports, implementation, and system

testing.

. Utilized Marimba Tuner Auto-Discovery Tool to track users on a weekly

basis to ensure the correct security groups, automate the association of

users to assets, cost centers, and locations.

Computer Science Corporation, Rensselaer, NY

Sep 2002 - Jan 2003

Data Analyst (Contract)

Medicaid System of NY State (PHASE I)

. Reviewed, documented, and updated data element definitions, business-rule

engine, data dictionary, & logical/physical relational database models.

. Ensured the data models in System Architect and ERWin applications data

models changes supported to bring business requirements.

Choice Logistics, Inc., New York, NY

Jul 1998 - Mar 2000

Assistant to VP of Information System

. Created custom application to track assets and inventory as well as

prepare budgets for Y2K project.

. Maintained inventory control records, managed performance tuning, and

customized database.

CIGNA Healthcare of New York, New York, NY

Apr 1994 - Nov 1997

Health Services & Quality Management Representative

. Gathered requirements, developed logical and physical data models;

created and modified data structures; enforced referential integrity;

wrote queries for data analysis; created forms and report control

properties for Epidemiologist's SAS program. Complied with regulatory

compliance of the National Committee of Quality Assurance (NCQA).

Education:

B.S., Business Administration, Long Island University, C.W. Post,

Brookville, NY 1997

Technical Training / Certifications:

. Computer Technology Applications (CTA) Program, Database Application

Development and Design, Columbia University, NY, NY

Jan 2001

. Certified Software Asset Manager (CSAM), IAITAM, Member # 453

Apr 2005

. Peregrine Asset Center 4.3: Connect-IT, Modules, Tailoring, and

Essentials Training Jul 2005

. Certified ITIL Foundation Certificate in IT Service Management # 171673

Jan 2008

. iTracs Physical Layer Manager v. 8.0 Administration Training

Apr 2008

. Certified Business Continuity Professional (CBCP), DRII Institute

Anticipated Jul 2010

. Certified Information Systems Auditor (CISA), ISACA

Anticipated Aug 2010

. Registered Communications Distribution Designer (RCDD)

Anticipated Oct 2010

Committees and Membership:

. Information Systems Audit and Control Association (ISACA)

2005 - Present

. Building Industry Consulting Service International, Inc. (BICSI)

2008 - Present

. Linkedin: http://www.linkedin.com/maritzawatkins

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